Emails stripped of content

We have a SBS server with 23 clients and run ESET secuirty software

We have an issue whereby when users within our network forward emails, particluar ones with graphics on them, when they get to the recipient the email is blank, the content has been stripped

We had various conversations with ESET thinking it was their software but after several tests, they proved it wasn't.

All users are running Office 2003.

Just by chance we upgrded one user to Office 2007 and the problem for her was solved.

What setting in Outlook 2003 could be effecting this?
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Are the emails actually stripped of attachments, or do the embedded images display as a red X?

If latter, your OutlookSecureTempFolder directory may be full.  Clearing this directory can help resolve the issue in Outlook 2003.
carrgater31Author Commented:
Hi there,

Everything is stripped. It's just like a blank email.
Any chance the AV was set to certify the emails as clean? Seen AVG do that before.....
carrgater31Author Commented:
I have contacted ESET support and they have never seen this before.

The strange thing is. If we install Outlook 2007 on the PCs, it doesn't happen again.

They don't want to upgrade all their PCs at this moment though.

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