Windows XP Offline File Not Syncronizing

Our laptop users use Offline Files when traveling.  Recently, one of our users returned to the office.  His files appeared to syncronize correctly.  However, the system keeps putting up a message that one file was modified offline and needs to be synced.  When we manually run the sync, the system reports that the all files synced but after a moment the message about a file needing synced reappears.  When we view the file list, all of the files are marked and syncronized.  Reboot will not clear the issue.

How can a determine which file is causing the issue?
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lalkacrAsked:
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adamskiangelCommented:
If all folders except the Inbox folder are synchronized, or if you cannot synchronize the folders, you may have a damaged .ost file.....? To resolve this issue, create a new .ost file and then synchronize the folders again.




How to do this is linked here:

http://support.microsoft.com/kb/842284
Or Noted directly from above webpage below:

To create a new .ost file, rename the old .ost file, and then synchronize the new .ost file with the computer that is running Microsoft Exchange Server. When you rename the old .ost file, Outlook creates a new file. To do this, follow these steps:
Exit all programs.
Click Start, point to Search, and then click For Files or Folders.
In the search dialog box, click All files and folders.
In the All or part of the file name tab, type *.ost .
Do not type anything in the A word or phrase in the file box.
Click the hard disk in the Look in list. Then, under the More advanced options option, click to select the Include subfolders check box, and then click Search

In the Name column, you see the .ost file. The default location for the .ost file is as follows.

For Microsoft Windows 2000, Microsoft Windows NT, Microsoft Windows XP and Microsoft Windows Server 2003
C:\Documents and Settings\user name\Local Settings\Application Data\Microsoft\Outlook
Right-click the .ost file, and then click Rename. Rename the file by using a different file name extension, such as an .old file name extension instead of the .ost file name extension.
On the File menu, click Close.
Start Outlook, point to Send/receive on the Tools menu, and then click Send/Receive All.
You see the status of the new synchronization in the lower-right part of the screen, and you now have a new .ost file.

Because the .ost file is a replication of the information that is stored in the Exchange Server mailbox, this procedure does not damage any information.
johnb6767Commented:
As long as the files are in synch, you can safely reinitialize the CSC.....Probably corruption on the local CSC.... The following link should resolve the problem, but please verify all files in the Offline Files folder are synchronized....How to re-initialize the offline files cache and database http://support.microsoft.com/kb/230738Only do this if you are 100% sure that all files are in synch....

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johnb6767Commented:
Features and functions in version 1.1 of the Client-Side Caching ...http://support.microsoft.com/kb/884739Then run the following command....csccmd.exe /extract /target:C:\ExFiles /recurse /onlymodifiedThis method will allow you to extract the locally modified files in case there are some not in synch...
lalkacrAuthor Commented:
This worked perfectly.  Thanks.
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Windows XP

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