Setup: Outlook 2003 on Win XP Pro SP3, configured for POP3 access (no Exchange server), not in a shared calendar environment
This user receives the error "Unable to save free/busy information. Unable to open the free/busy information." whenever an appointment is saved in the calendar. It seems the appointments are saved when this user is the creator, but user is unable to accept invitations from others while this problem persists. This started 2 days ago, no new software had been installed or updates applied just before it started happening.
I have done all of the following:
- Tried the /cleanfreebusy switch, only to receive the error "Unable to clean free/busy on the server."
- Changed the Free/Busy options to publish 0 months. Changed the interval for publishing, even tried specifying a server then clearing that information in an attempt to "reset" it to nothing.
- Used the MAPI editor to remove the PR_FREEBUSY_ENTRYIDS values, followed by opening Outlook with the /cleanfreebusy switch again.
- Recreated the mail profile.
The problem remains.
Any suggestions or ideas?
Many thanks in advance.