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IBM 4247 printer with an 017 communications check on the display, need help.

I have an IBM 4247-003 printer hooked up via Twinax to cat5 to an AS400. This printer has been installed and working for over a year. It just started to display a '017 communications check' on the display. The printer is working, but I would like to resolve this issue. Nothing has changed on the 400 as far as I know that would cause this.

I have restarted the writer. Powered the printer down and powered it back on.
I tried to download the user guide from IBM http://www-05.ibm.com/e-business/linkweb/publications/servlet/pbi.wss?CTY=US&FNC=SRX&PBL=S544-5780-01# picked USA which lead me to this dead link http://www-05.ibm.com/e-business/linkweb/publications/?CTY=US. I Googled for the answer, no luck.

125 points for the user guide. (not the 2 page brochure)
If it other then swapping out ports then 125 for the resolution.

ASKER CERTIFIED SOLUTION

Jon Snyderman

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SOLUTION

Barry Harper

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Theo Kouwenhoven

Hi Eric,

If it's running over twinax, you can have a duplicate address on that line.

Murph

Jon Snyderman

Very valid Murph. But if that were the issue, another device on that twinax line would also be bouncing and typically you would have messages in the system log.

Eric, do you see anything in the system logs or have any other devices with issues? Has anything changed on the twinax "network"?

Jon

Eric_Sturm

ASKER

I swapped printer and cables earlier today. This did not solve the issue. I then moved the location of the cable to a different Andrew Star Intelligent Repeater. This solved the issue. Points.

Points for the manual.

Thanks to all!