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troubleshooting Question

IBM 4247 printer with an 017 communications check on the display, need help.

Avatar of Eric_Sturm
Eric_Sturm asked on
Printers and ScannersIBM System i
5 Comments1 Solution728 ViewsLast Modified:
I have an IBM 4247-003 printer hooked up via Twinax to cat5 to an AS400. This printer has been installed and working for over a year. It just started to display a '017 communications check' on the display. The printer is working, but I would like to resolve this issue. Nothing has changed on the 400 as far as I know that would cause this.

I have restarted the writer. Powered the printer down and powered it back on.
I tried to download the user guide from IBM http://www-05.ibm.com/e-business/linkweb/publications/servlet/pbi.wss?CTY=US&FNC=SRX&PBL=S544-5780-01# picked USA which lead me to this dead link http://www-05.ibm.com/e-business/linkweb/publications/?CTY=US.  I Googled for the answer, no luck.

125 points for the user guide. (not the 2 page brochure)
If it other then swapping out ports then 125 for the resolution.
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