I'm having serious issues with my office phones and I'm not sure how to trouble shoot them. I currently use the asterisk server 1.4 I believe and use the polycom soundpoint ip550 phones. Everything was working perfect yesterday today when I try to make an outbound call I have to try sometimes 3-4 times to get to to go through. There are several things that happen one is when I got to make the outbound call I will be able to type in the first 3 numbers then nothing else the call will not go through. The 2nd thing that happens is when I go to make the call I'll type in the number and then I get a busy signal. The 3rd thing the number will actually go through. Currently inbound calls are unaffected I can recieve inbound calls with no problem at all. I use vitelity for my inbound and I use Icall for my outbound. I have tried to switch over to vitelity but not sure if I did it right. here is what my config file looks like ip are not correct by the way this was the orginal way.
register => cust_randazzo:secert firstname.lastname@example.org:5060
What i did was got rid of everything related to icall and then saved config. I rebooted the server afterward still having issues