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Asterisk Server Polycom Sound Point IP550

I'm having serious issues with my office phones and I'm not sure how to trouble shoot them. I currently use the asterisk server 1.4 I believe and use the polycom soundpoint ip550 phones. Everything was working perfect yesterday today when I try to make an outbound call I have to try sometimes 3-4 times to get to to go through. There are several things that happen one is when I got to make the outbound call I will be able to type in the first 3 numbers then nothing else the call will not go through. The 2nd thing that happens is when I go to make the call I'll type in the number and then I get a busy signal. The 3rd thing the number will actually go through. Currently inbound calls are unaffected I can recieve inbound calls with no problem at all. I use vitelity for my inbound and I use Icall for my outbound. I have tried to switch over to vitelity but not sure if I did it right. here is what my config file looks like ip are not correct by the way this was the orginal way.
register => cust_randazzo:secert word@gw01-car.dal.us.icall.net:5060
;externip=207.30.22.242
localnet=192.168.11.0/255.255.255.0
bindport=5060
nat=yes

[vitel-inbound]
type=friend
host=inbound21.vitelity.net
context=internal-asterisk-inbound
allow=all
insecure=very

[vitel-outbound]
type=friend
host=123.123.1.2.  <~~~ not correct ip info
context=outbound
nat=yes
insecure=very
allow=g729

[icall]
type=friend
host=sbc01-car.dal.us.icall.net
context=internal-asterisk-inbound
username=******
secret=*****
disallow=all
allow=ulaw
allow=alaw
allow=gsm
insecure=very
canreinvite=no
qualify=no

[icall-outbound]
type=friend
host=sbc01-car.dal.us.icall.net
context=internal-asterisk-inbound
allow=ulaw
allow=alaw
allow=gsm
insecure=very
canreinvite=no
qualify=no

What i did was got rid of everything related to icall and then saved config. I rebooted the server afterward still having issues
[vitel-inbound]
type=friend
host=inbound21.vitelity.net
context=internal-asterisk-inbound
allow=all
insecure=very

[vitel-outbound]
type=friend
host=64.2.142.9
context=outbound
nat=yes
insecure=very
allow=g729

Did I switch everything over correctly did I miss something and can this issue be related to something else that I'm not looking at. By the way its happening to all the phone not just one. Thank you
Avatar of markswelch
markswelch

Did you make any changes to your outbound routing?
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ASKER

It was an issue with Vitelity