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troubleshooting Question

Weird Media Player Problem

Avatar of jhill777
jhill777 asked on
Windows 7
6 Comments1 Solution303 ViewsLast Modified:
I'm having a bizarre problem with Windows Media Player on a Windows 7 Lenovo laptop.  Whenever I play a video, the video output freezes but still continues to play, i.e. the little bar on the bottom continues to move and count time as if it was playing but the screen will go black.  The weirdest part is that if I right click in the open area to display the options or if I even have the window not at full screen and have any type of menu covering any part of the video, it plays fine.  See the picture attached.  I'm at a loss.  I've reinstalled it by going into "Turn Windows Features On/Off and have installed DirectX.  No clue what is going on but I need to get this working as soon as possible without installing a third-party app for video playback.
It happens with all videos.  The image attached is just with the simple wildlife sample that comes with Windows 7 Pro.
Please help!
Thank you! Plays fine with this menu covering a portion of it
Avatar of jhill777

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