Link to home
Start Free TrialLog in
Avatar of itgrouptec
itgrouptecFlag for Afghanistan

asked on

Save/Export to PDF in Macromedia Freehand MX on Windows 7 64-bit

A user in my company is trying to export to or save as PDF in Macromedia Freehand MX on Windows 7 64-bit, and is receiving the following error whenever she attempts to:

"Could not complete your request because read or write access has been denied."

I've checked her permissions on the hard drive/folders, and they are all set to Full Control.  I've tried making her Administrator over the Freehand MX program folder, and the Acrobat folder as well. I've also tried giving her write access to the Freehand MX registry keys.  None of the above solutions have worked so far - I've even performed a clean reinstall of both Freehand MX and Acrobat 9 Pro.  The ONLY thing that has worked so far is running the application as Administrator, through the "Run As Administrator" right-click context menu.

I've attached a screenshot of the error just for kicks.  :-)  
mm-freehand-mx.jpg
Avatar of Thomas Turner
Thomas Turner
Flag of United States of America image

Can you print to the "Adobe PDF" printer while logged in as that user from other programs?
Avatar of itgrouptec

ASKER

"See if this helps.

http://www.nirmaltv.com/2010/07/26/how-to-make-a-program-always-run-in-administrator-mode-in-windows-7/"

I did already try this and it works...however, I would like to avoid having to give the user the administrative password in order to run the program.
"Can you print to the "Adobe PDF" printer while logged in as that user from other programs?"

Yes, we can print to PDF from any other application just fine.  To be honest, I'm fairly certain that the issue here might be that Freehand just doesn't jive with Win 7 because it hasn't been supported for a LONG time now.

On the subject:

**I would like to add that I have also tried running Freehand in Compatibility Mode (Win XP SP2).**
ASKER CERTIFIED SOLUTION
Avatar of itgrouptec
itgrouptec
Flag of Afghanistan image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
One of my co-workers suggested the fix, so I tried it and it worked.