Adobe Acrobat 9 Pro doesn't have feature to enable comments in Reader.

joannah00
joannah00 used Ask the Experts™
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I have Adobe Acrobat 9 Pro and can add comments to a pdf. The pdf file properties shows no restrictions and commenting is allowed. But there is no option on any toolbar to "enable commenting for free acrobat reader". As soon as I send the pdf via email or save it on a disk and open it in another computer with just Adobe Reader, comments are disabled and there are restrictions attached to the pdf all of the sudden.  I have been all over the Adobe site documents and forums and no where is this addressed. It seems like such a simple task.  Why does my version of Adobe Acrobat 9 Pro not have the "Enable comments" feature under any of the tools on the toolbar?  How can I send a pdf with user rights?
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Commented:
Hi

Go to Advanced menu and select Extend Features in Reader. Adobe changed the name and place in the last few versions (7-9).

hth
capt.

Author

Commented:
It says "Extend Features in Reader" but only related to forms options. These are just text documents and not forms too.

Commented:
I see, so you don't have the simple commenting option under 'comments' menu (see below)?
enable-commenting.jpg
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Author

Commented:
Nope. It's very weird. I don't have any option that says anything like "Enable Comments".

Commented:
Hm. This is strange indeed.

Can we check that it is never there, ie if you create a blank PDF or open another PDF, is it also missing?

Just to rule out a document issue...

Author

Commented:
Yes, I created a new document and opened two other pdf files. Each time the options were still not there.

Commented:
I don't think there is a way to disable menu functions other than the toolbar show/hide...

What version have you got (latest > 9.4). Have you tried updating? Last time someone reported something similar he state 'version error' as the reason...

Author

Commented:
I have Adobe Acrobat 9 Standard (9.0.0). I thought it was Pro, my bad. It should still have this feature.
Commented:
Hi

There is your problem, Acrobat Standard does not have this feature, you need the Pro version of Acrobat to do this.

It is also not a feature included in Acrobat X standard either:
http://www.adobe.com/products/acrobat/matrix.htm

So you can only upgrade to Pro either of 9 or straight to X. I would in any case update your version as 9.0.0 is quite old now.

capt.

Author

Commented:
Thank you for your help!

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