Outlook 2007 "out of memory error"

We are using Outlook 2007 on a XP workstation.  I have a user that has a roaming profile.  When he tries to attach an file to an email, he gets an "out of memory error".  He can send email otherwise, just cannot insert a file.  I have tried to delete the user's profile so that a new one would be created upon the next log on session.

Has anyone seen this issue before and if so, what was the fix for it?  Any help would be great
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RojoshoRTCC-III Level-2 SupportCommented:
Hello kevcmccoy,

Not sure why this question is in the 'Computer Fans and Cooling' Zone - Is this a mistake?

To your question.  How big is this person's PST file?
Are there any Outlook folders greater then 3GB?
  . Outlooks gets weird when there are first level folders that are greater then 3GB.

Check the zones you wanted this question in.

kevcmccoyAuthor Commented:
Not sure on why it went into this zone.  But I believe that person .pst folder is less than 3GB.
RojoshoRTCC-III Level-2 SupportCommented:
Hello Kevcmccoy,

Sorry for the confusion and rereading my comment, it was my bad.  

The 3GB limit is not with the .PST file, but on an indivdual folds WITHIN the .PST file.  Keeping in mind that Outlook does some sort of compression, what you see in Explore is a bit skewed.  You have really have to go to each folder and look at the 'properties' of each.  Once you open the folder's properties (Select the folder and right click, select Properties) there will be a button labled 'File Size'; this is where you will see the actual size for of the folder.  This is where you need to be concerned with the 3GB limit.

Again, sorry for the confusion...


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