Send File to Email Recipient Using Outlook 2003 and Windows 7

Scott Borison
Scott Borison used Ask the Experts™
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When I right-click on a file -> Send To -> Mail Recipient the email template comes up and I can fill it out. But when I press 'Send' nothing happens. It is as if some dialog box is open that prevents the send.

The sometimes cumbersome alternative to Insert->File from an already open email template works fine except that the dialog sometimes makes it difficult to find a network file.
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Does it "ding" at you or just not respond?  Try ALT-TAB to see if there really is an open dialog.
Have you setup W7's default email client to be Outlook 2003?  By default, W7's email client is Windows Mail.

1.  Open Default Programs by clicking the Start button , and then clicking Default Programs.

2.  Click Set your default programs.

3.  Under Programs, click the e-mail program you'd like to use, and then click Set this program as default.

4.  Click OK.



http://windows.microsoft.com/en-US/windows-vista/Change-the-default-e-mail-program
Scott BorisonLaw Firm Manager

Author

Commented:
ALT-TAB shows there is no dialog box open. Running through the set default program sequence made no difference. Good ideas, though.  I should add that I am using Outlook 2003 native editor, not MS Word.
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Top Expert 2009

Commented:
There is a 3rd alternative -- drag the file from an Explorer pane into the open message.  Does that work?
Scott BorisonLaw Firm Manager

Author

Commented:
Dragging the file from Explorer to an open message DOES work. However, it doesn't quite solve the problem because what I actually want to do is send files from Worldox. Same can't send issue happens from Worldox. Worldox support says the problem is due to Windows or Outlook and outside their control, thus begging my original question.  Can't drag and drop from Worldox.

I have the identical issue with 64-bit or 32-bit W7.
Only one client PC or multiple machines?
Scott BorisonLaw Firm Manager

Author

Commented:
Two machines, both Lenovo X61S laptops. I discovered the issue on the 64-bit and now find the 32-bit is the same. Both are loaded onto empty drive, not update. Both obtained Outlook 2003 as part of assigned software loaded at log on from Small Business Server 2003. The SBS configures Outlook so far as connecting to exchange server, etc.
Have you run all updates for W7?
 
Scott BorisonLaw Firm Manager

Author

Commented:
I'm feeling a little sheepish about this  -- because I thought W7 was totally up to date. I found 6 updates running Windows Update manually. And -- Voila! I can now email from a file.

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