donno46
asked on
On-board Gigabyte LAN stops working
We have a number of Win7 computers with Gigabyte motherboards and are using the on-board Realtek LAN to connect to the internet and access the department network. Occasionally, the internet will either not connect, or will be painfully slow. We have found that by disabling and then enabling the Local Area Connection will usually solve the problem. One user downloaded and installed a new driver from Realtek, and the problem seemed to go away. Last week's flood of Windows Updates seems to have broken the fix. I can't believe that we are the only ones to experience this problem, has anyone else run into it, and is it the driver?
The other thing you might try is to check the power management settings of the wired NIC (and any wireless NIC for that matter) and make sure that the NIC's cannot be turned off to save power. This may explain why they cannot connect, but is not usually associated with slowing down.
Also, use the vendor's driver, not the Microsoft driver, if you can, and generally do not use Microsoft hardware updates at all. .... Thinkpads_User
Also, use the vendor's driver, not the Microsoft driver, if you can, and generally do not use Microsoft hardware updates at all. .... Thinkpads_User
Remove any 3rd party NIC management tools and let the OS handle its thing.
There has been a bug with some mainboards and Win7, most manufacturers released a BIOS update.
It primarily affected performance, though perhaps some boards had more issues.
Probably would recommend installing latest mainboard chipset drivers, and look if there is a BIOS update. Read the description of what it fixes. If applicable install.
There has been a bug with some mainboards and Win7, most manufacturers released a BIOS update.
It primarily affected performance, though perhaps some boards had more issues.
Probably would recommend installing latest mainboard chipset drivers, and look if there is a BIOS update. Read the description of what it fixes. If applicable install.
Are these no-name computers or brand name computers. Most brand name computers that come with Windows 7 are certified, so the motherboards should not be suspect in such computers. No-name, roll-your-own, or upgrades are a different matter and in those cases, I agree with the above. ... Thinkpads_User
ASKER
They are roll-my-owns. Windoze is the only mgt tool, didn't think of the bios update, will try that on the 2 worst machines tomorrow. Will also check on newer chipset drivers.
The motherboards may not be Windows certified in this case and may be at the root of your issue.
... Thinkpads_User
... Thinkpads_User
What is the mainboard modem, and realtek NIC model?
Might help as well for info.
Might help as well for info.
Mainboard model I meant
ASKER
Mobos are all Gigabyte, all the ultra durable models, and all for AMD. Other than that, they were all built over the last year or so. I choose them based on the user's needs and budget. Can't imagine Gigabyte not being Win certified.
Try a different NIC (use an Intel NIC card if you can get one) and see if that works. You need to isolate between a NIC problem and a more difficult motherboard compatability problem. ... Thinkpads_User
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ASKER
Thanks for the links.
I would follow up on the one machine above. Re-download the newest driver, uninstall the existing driver, restart, and upon restart, point to the new driver. Make sure, for starters, you are using the default settings for the driver.
... Thinkpads_User