Application Hang on Terminal Server
Hanging application WINWORD.EXE, version 11.0.8328.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
Hanging application AcroRd32.exe, version 7.0.5.172, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
Fault bucket 2058867196.
Hanging application Acrobat.exe, version 7.0.2.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
The description for Event ID ( 1904 ) in Source ( HHCTRL ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: about:blank, http://go.microsoft.com/fwlink?LinkID=45840.
SYMANTEC TAMPER PROTECTION ALERT
Target: C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
Event Info: Suspend Thread
Action Taken: Logged
Actor Process: C:\Program Files\UPHClean\uphclean.ex
Time: Thursday, October 21, 2010 1:09:59 PM
The shell stopped unexpectedly and Explorer.exe was restarted.
Hanging application EXCEL.EXE, version 11.0.8328.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
Hanging application OUTLOOK.EXE, version 11.0.8325.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
I am getting all these errors and the users are getting black screen on the RDP sessions
Please help
Hanging application AcroRd32.exe, version 7.0.5.172, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
Fault bucket 2058867196.
Hanging application Acrobat.exe, version 7.0.2.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
The description for Event ID ( 1904 ) in Source ( HHCTRL ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display messages from a remote computer. You may be able to use the /AUXSOURCE= flag to retrieve this description; see Help and Support for details. The following information is part of the event: about:blank, http://go.microsoft.com/fwlink?LinkID=45840.
SYMANTEC TAMPER PROTECTION ALERT
Target: C:\Program Files\Symantec\Symantec Endpoint Protection\Rtvscan.exe
Event Info: Suspend Thread
Action Taken: Logged
Actor Process: C:\Program Files\UPHClean\uphclean.ex
Time: Thursday, October 21, 2010 1:09:59 PM
The shell stopped unexpectedly and Explorer.exe was restarted.
Hanging application EXCEL.EXE, version 11.0.8328.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
Hanging application OUTLOOK.EXE, version 11.0.8325.0, hang module hungapp, version 0.0.0.0, hang address 0x00000000.
I am getting all these errors and the users are getting black screen on the RDP sessions
Please help
ASKER
Are All these errors are due to Acrobat Reader,
No....probably not - but like in coding lets start with the first error and see what that clears up
ASKER
ok..
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ASKER
today I am getting these errors
Failed to perform redirection of folder My Documents. The new directories for the redirected folder could not be created. The folder is configured to be redirected to <\\hq.stc.gov.ae\datavol1\
This security ID may not be assigned as the owner of this object.
Faulting application excel.exe, version 11.0.8328.0, stamp 4c717ddb, faulting module mso.dll, version 11.0.8324.0, stamp 4bc960ac, debug? 0, fault address 0x0019a5cc.
Failed to perform redirection of folder My Documents. The new directories for the redirected folder could not be created. The folder is configured to be redirected to <\\hq.stc.gov.ae\datavol1\
This security ID may not be assigned as the owner of this object.
Faulting application excel.exe, version 11.0.8328.0, stamp 4c717ddb, faulting module mso.dll, version 11.0.8324.0, stamp 4bc960ac, debug? 0, fault address 0x0019a5cc.
Heres the website I use for Virtualization - specifically the link to how to fix your redirection problem
http://www.virtualizationadmin.com/articles-tutorials/terminal-services/performance/configure-folder-redirection.html
http://www.virtualizationadmin.com/articles-tutorials/terminal-services/performance/configure-folder-redirection.html
ASKER
now i am only getting the excel error
Faulting application excel.exe, version 11.0.8328.0, stamp 4c717ddb, faulting module mso.dll, version 11.0.8324.0, stamp 4bc960ac, debug? 0, fault address 0x0019a5cc
Faulting application excel.exe, version 11.0.8328.0, stamp 4c717ddb, faulting module mso.dll, version 11.0.8324.0, stamp 4bc960ac, debug? 0, fault address 0x0019a5cc
Which excel? 2007? check for updates on the excel
Go to Component Services (Control Panel->Admin tool), expand My Computer,
then expand "DCOM Config", find "Microsoft.Excel.Applicati
show "Property", then select "Identity" tab. It says Which user account do
you want to use to run this application?, choose "This User", then enter an
account which has "Administrator" role. Excel application need to run under
the admin account from my web application.
then expand "DCOM Config", find "Microsoft.Excel.Applicati
show "Property", then select "Identity" tab. It says Which user account do
you want to use to run this application?, choose "This User", then enter an
account which has "Administrator" role. Excel application need to run under
the admin account from my web application.
ASKER
Excel 2003 SP3
I have done all the updates
I have done all the updates
ASKER
On my Terminal Licensing Manager I see that no TS CAL is issued to users... Why is this I have Added TS CAL (Per User)
Did this work for you?
Go to Component Services (Control Panel->Admin tool), expand My Computer,
then expand "DCOM Config", find "Microsoft.Excel.Applicati
show "Property", then select "Identity" tab. It says Which user account do
you want to use to run this application?, choose "This User", then enter an
account which has "Administrator" role. Excel application need to run under
the admin account from my web application.
On the other thing
This licensing model was added just prior to the release of Windows Server 2003, so Microsoft had no time to fully implement the licensing model as they had no existing way to attach a Terminal Server CAL to a user account. Because of this, Per-User CALs are not tracked in the licensing database and are never actually “issued”. This is also the reason why we have a choice of licensing modes for a Terminal Server. This functionality will be “fixed” in Longhorn Server, due out in 2007. For more information on this, see Microsoft KB article 822134.
Go to Component Services (Control Panel->Admin tool), expand My Computer,
then expand "DCOM Config", find "Microsoft.Excel.Applicati
show "Property", then select "Identity" tab. It says Which user account do
you want to use to run this application?, choose "This User", then enter an
account which has "Administrator" role. Excel application need to run under
the admin account from my web application.
On the other thing
This licensing model was added just prior to the release of Windows Server 2003, so Microsoft had no time to fully implement the licensing model as they had no existing way to attach a Terminal Server CAL to a user account. Because of this, Per-User CALs are not tracked in the licensing database and are never actually “issued”. This is also the reason why we have a choice of licensing modes for a Terminal Server. This functionality will be “fixed” in Longhorn Server, due out in 2007. For more information on this, see Microsoft KB article 822134.
ASKER
Yes I tried Changing the permission and waiting for the log generate...
Will update u soon...
Thanks
Will update u soon...
Thanks
http://www.adobe.com/support/downloads/detail.jsp?ftpID=3564
After that, try to install it form distributive set which Customization Wizard will generate for you (remove old Reader installation before).
And don't forget to put your server in "install" mode before the installation begin.
This is the way I always install Reader on my servers.