Why Experts Exchange?

Experts Exchange always has the answer, or at the least points me in the correct direction! It is like having another employee that is extremely experienced.

Jim Murphy
Programmer at Smart IT Solutions

When asked, what has been your best career decision?

Deciding to stick with EE.

Mohamed Asif
Technical Department Head

Being involved with EE helped me to grow personally and professionally.

Carl Webster
CTP, Sr Infrastructure Consultant
Ask ANY Question

Connect with Certified Experts to gain insight and support on specific technology challenges including:

Professional Opinions
Ask a Question
Did You Know?

We've partnered with two important charities to provide clean water and computer science education to those who need it most. READ MORE

troubleshooting Question

How do I troubleshoot switches going slowly?

Avatar of blkburn
blkburn asked on
Switches / HubsNetwork AnalysisDisaster Recovery
9 Comments1 Solution1018 ViewsLast Modified:
To All,

I'm having issues with one of my switches getting really congested. Every morning it seems, the users that are connected to that switch are having really bad connection issues. I'm getting ping times of over 2 seconds. I've had to do a hard power cycle on the switch to get it running normally.

What's confusing is that some users that are not connected to that switch directly also have some similar network issues, whereas other users will remain unaffected.

I have 2x 24-port Netgear switches (GS724T) and 2x 48-port Netgear (GS748Tv3). They are linked together and uplinked to a router.

As for the steps I've done: I've actually replaced the switch in question with a new one and the issue persists. I still need to do a hard reset to get it working correctly again. When the problem occurs, the link lights are on, and some show activity. I've replaced some cables and removed what I believe to be unnecessary ones.

What are the next troubleshooting steps I can perform in order to narrow down the problem?

Avatar of fleone1955

Our community of experts have been thoroughly vetted for their expertise and industry experience.

This problem has been solved!
Unlock 1 Answer and 9 Comments.
See Answers