Jsmply
asked on
Please help identify this hardware, missing a driver for ACPI Device
Hi All,
We have a Dell XPS 400 that had to be reformatted and setup with Windows XP Media Center Edition. After installing everything on the driver disc that came with the machine, as well as the updated copy of the Intel Chipset and Intel Storage Matrix drivers . . . we still have an unknown device in device manager. There doesn't seem to be anything left to install on the driver disc or on the updated drivers on Dell.com.
The hardware ID is:
ACPI\AWY0001
*AWY0001
The Device Instance ID is:
ACPI\AWY0001\2&DABA3FF&0
The user didn't want to leave the machine so they started using it right away and it seems to work fine. Can anyone identify this driver/device and is it essential? If not, they seem to be happy as is, thanks!
We have a Dell XPS 400 that had to be reformatted and setup with Windows XP Media Center Edition. After installing everything on the driver disc that came with the machine, as well as the updated copy of the Intel Chipset and Intel Storage Matrix drivers . . . we still have an unknown device in device manager. There doesn't seem to be anything left to install on the driver disc or on the updated drivers on Dell.com.
The hardware ID is:
ACPI\AWY0001
*AWY0001
The Device Instance ID is:
ACPI\AWY0001\2&DABA3FF&0
The user didn't want to leave the machine so they started using it right away and it seems to work fine. Can anyone identify this driver/device and is it essential? If not, they seem to be happy as is, thanks!
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ASKER CERTIFIED SOLUTION
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By the way, if it is running fine, great. It usually is not an essential requirement.
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ASKER
Thx all. Right after posting the question we found a similar question in the Dell knowledge base that identified the component and had the right driver. Just for whatever reason it's not listed on the drivers download page for that machine and tier 1 Dell tech support wasn't aware of it.
Either way, all fixed.
And yes Gary, we prefer a nice CLEAN device manager in all cases. Thanks!
Either way, all fixed.
And yes Gary, we prefer a nice CLEAN device manager in all cases. Thanks!