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Dell system service tag 4slhm1j keep given error message at boot?

Posted on 2010-11-08
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Last Modified: 2012-05-10
Hi expert , I had a problem with dell system that keep throwing the attached error message at boot , Now what I done is this I had a problem with window , could not recover my xp OS so what I did I installed xp from cd installation disk , every thing went fine , went to website for that particular model & downloaded the needed drivers . System does not show any error once I press the F1 at boot stage , I am tired of keeping pressing F1 how can I solve it pls , also I like to use the xp key that has come with the system (the sticker at the back) instead of the one on the cd how can I go a bout it pls , thks
NOTE: file attached with error message .
S4010056.JPG
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Question by:hnael
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12 Comments
 
LVL 11

Assisted Solution

by:yarwell
yarwell earned 200 total points
ID: 34083064
it appears to be saying you are still in the rcovery mode, so going into F2 and taking that setting out would seem to be the next step.

Windows will ask for activation using the code off the sticker at some point, if it doesn't there's nothing to worry about.

<http://support.dell.com/support/edocs/SYSTEMS/dim4600C/sm/syssetup.htm> shows where the install mode setting lives.
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LVL 88

Expert Comment

by:rindi
ID: 34083145
In order to use the key on the PC's Sticker, you need to have installed the OS from the Dell Recovery or installation CD's, as they use an OEM version of the OS.
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by:HRL
HRL earned 400 total points
ID: 34084498
@rindi
don't mean to be rude but you do not "require" the Dell Recovery disk to re-install XP.

Any XP CD can be used as long as it is compatible with the installed hardware and with the type of software associated with the COA tag.

 I have reinstalled XP on about 100 Dell machines and have had to play with the "flavour". Some hardware requires XP NO SP, some require SP2 and others require SP3.

If you have a COA (the sticker) that reads "Home" edition, you can only activate a Home edition installation. Similarly, you can only activate "Professional" if the COA says professional and you installed XP professional.

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LVL 33

Assisted Solution

by:PowerEdgeTech
PowerEdgeTech earned 1200 total points
ID: 34085350
OS Install Mode is not needed for XP installation and should be turned OFF - it limits memory to 256MB.   You should not get that message any more after turning it off.

As for the COA vs media ... rindi is not incorrect, neither is hrl ... I just don't think hrl understood what rindi meant.  You cannot activate XP with a Dell OEM Product Key if you used a Retail copy of XP to install, likewise, you cannot use a Retail Product key to activate XP if you used an OEM (Dell, HP, etc.) CD (also called Recovery/Installation CD's) to install.  So, to activate XP using the sticker on your computer, you will have had to install using a Dell-branded XP CD that matches the version (Home vs Pro).
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Author Comment

by:hnael
ID: 34085513
OK , BUT I remember in this site someone sent me alink that I download and it will ask you to enter the COA that on the cover and if its genuine it will accept ? am I correct here, I am slightly confused , can someone make a decesion about whats correct and what not pls .
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LVL 33

Assisted Solution

by:PowerEdgeTech
PowerEdgeTech earned 1200 total points
ID: 34085817
What I posted is correct.  The only way I know of to use non-matching Product Keys and media CD's is to call Microsoft and plead with them to manually activate it - even then it is done (or not) at their sole descretion.  If you have a link to something else, please share.  Otherwise ...

You CANNOT activate XP with an OEM Product Key if installed with a Retail CD, and
You CANNOT activate XP with a Retail Product Key if installed with an OEM CD.

To use the sticker on the side of your computer that came with it from Dell, you MUST use a Dell-branded XP CD that matches the version (Home vs Premium).
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LVL 33

Expert Comment

by:PowerEdgeTech
ID: 34085821
Sorry ... (Home vs Pro).
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Author Comment

by:hnael
ID: 34085933
Thank you , thats clear , last thing sorry how can differenciate between OEM & retail if I may ask ?
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Accepted Solution

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PowerEdgeTech earned 1200 total points
ID: 34086192
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LVL 88

Assisted Solution

by:rindi
rindi earned 200 total points
ID: 34086403
There are also OEM CD's you could buy yourself. Those aren't branded, but once they have been activated on a certain PC you can't move it to another PC and reactivate it again (if the mainboard of that PC fails, and you can't replace it with an identical Mainboard, that license is void). For that reason OEM versions are cheaper than standard versions.
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LVL 4

Assisted Solution

by:HRL
HRL earned 400 total points
ID: 34088372
@PowerEdge Tech
Minor difference of opinion. Dell would have you believe that you must use their Recovery CD to re-activate the COA. Fortunately, all that is needed is a run of the mill OEM (unbranded) that matches the type of software listed on the COA. No hassles, No phone calls, No begging.

Now if you want to have a lot of heartache, try doing the same using branded OEM that matches type but not manufacturer. Now that is a real challenge. Fix an HP machine with a Dell branded XP CD -- nope no go, nyet, dream on etc.
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Author Closing Comment

by:hnael
ID: 34096685
Thanks to all .
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