Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 497
  • Last Modified:

Dell system service tag 4slhm1j keep given error message at boot?

Hi expert , I had a problem with dell system that keep throwing the attached error message at boot , Now what I done is this I had a problem with window , could not recover my xp OS so what I did I installed xp from cd installation disk , every thing went fine , went to website for that particular model & downloaded the needed drivers . System does not show any error once I press the F1 at boot stage , I am tired of keeping pressing F1 how can I solve it pls , also I like to use the xp key that has come with the system (the sticker at the back) instead of the one on the cd how can I go a bout it pls , thks
NOTE: file attached with error message .
S4010056.JPG
0
hnael
Asked:
hnael
  • 4
  • 3
  • 2
  • +2
7 Solutions
 
yarwellCommented:
it appears to be saying you are still in the rcovery mode, so going into F2 and taking that setting out would seem to be the next step.

Windows will ask for activation using the code off the sticker at some point, if it doesn't there's nothing to worry about.

<http://support.dell.com/support/edocs/SYSTEMS/dim4600C/sm/syssetup.htm> shows where the install mode setting lives.
0
 
rindiCommented:
In order to use the key on the PC's Sticker, you need to have installed the OS from the Dell Recovery or installation CD's, as they use an OEM version of the OS.
0
 
HRLCommented:
@rindi
don't mean to be rude but you do not "require" the Dell Recovery disk to re-install XP.

Any XP CD can be used as long as it is compatible with the installed hardware and with the type of software associated with the COA tag.

 I have reinstalled XP on about 100 Dell machines and have had to play with the "flavour". Some hardware requires XP NO SP, some require SP2 and others require SP3.

If you have a COA (the sticker) that reads "Home" edition, you can only activate a Home edition installation. Similarly, you can only activate "Professional" if the COA says professional and you installed XP professional.

0
What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

 
PowerEdgeTechIT ConsultantCommented:
OS Install Mode is not needed for XP installation and should be turned OFF - it limits memory to 256MB.   You should not get that message any more after turning it off.

As for the COA vs media ... rindi is not incorrect, neither is hrl ... I just don't think hrl understood what rindi meant.  You cannot activate XP with a Dell OEM Product Key if you used a Retail copy of XP to install, likewise, you cannot use a Retail Product key to activate XP if you used an OEM (Dell, HP, etc.) CD (also called Recovery/Installation CD's) to install.  So, to activate XP using the sticker on your computer, you will have had to install using a Dell-branded XP CD that matches the version (Home vs Pro).
0
 
hnaelAuthor Commented:
OK , BUT I remember in this site someone sent me alink that I download and it will ask you to enter the COA that on the cover and if its genuine it will accept ? am I correct here, I am slightly confused , can someone make a decesion about whats correct and what not pls .
0
 
PowerEdgeTechIT ConsultantCommented:
What I posted is correct.  The only way I know of to use non-matching Product Keys and media CD's is to call Microsoft and plead with them to manually activate it - even then it is done (or not) at their sole descretion.  If you have a link to something else, please share.  Otherwise ...

You CANNOT activate XP with an OEM Product Key if installed with a Retail CD, and
You CANNOT activate XP with a Retail Product Key if installed with an OEM CD.

To use the sticker on the side of your computer that came with it from Dell, you MUST use a Dell-branded XP CD that matches the version (Home vs Premium).
0
 
PowerEdgeTechIT ConsultantCommented:
Sorry ... (Home vs Pro).
0
 
hnaelAuthor Commented:
Thank you , thats clear , last thing sorry how can differenciate between OEM & retail if I may ask ?
0
 
rindiCommented:
There are also OEM CD's you could buy yourself. Those aren't branded, but once they have been activated on a certain PC you can't move it to another PC and reactivate it again (if the mainboard of that PC fails, and you can't replace it with an identical Mainboard, that license is void). For that reason OEM versions are cheaper than standard versions.
0
 
HRLCommented:
@PowerEdge Tech
Minor difference of opinion. Dell would have you believe that you must use their Recovery CD to re-activate the COA. Fortunately, all that is needed is a run of the mill OEM (unbranded) that matches the type of software listed on the COA. No hassles, No phone calls, No begging.

Now if you want to have a lot of heartache, try doing the same using branded OEM that matches type but not manufacturer. Now that is a real challenge. Fix an HP machine with a Dell branded XP CD -- nope no go, nyet, dream on etc.
0
 
hnaelAuthor Commented:
Thanks to all .
0

Featured Post

Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

  • 4
  • 3
  • 2
  • +2
Tackle projects and never again get stuck behind a technical roadblock.
Join Now