Solved

Windows SBS 2008 not updating

Posted on 2010-11-08
8
902 Views
Last Modified: 2012-05-10
Hi,

I am running a SBS 2008 at present.  I cannot run any microsoft updates at all.

When attempting to run windows update or microsoft update I get error 80072EFD.  I looked into this as much as I could and there seemed to be a DCOM error and the resolution was simply to restart, this made no difference.

Cheers
0
Comment
Question by:Lawrie Gormley
  • 4
  • 2
  • 2
8 Comments
 
LVL 2

Expert Comment

by:hatkind
ID: 34082990
It can means that your sbs server can't connect to Microsoft updates site.
Do you use any firewall?
0
 
LVL 15

Expert Comment

by:JBond2010
ID: 34082991
It sounds like your Windows Update cache has been corrupted.

See http://support.microsoft.com/kb/971058/en-us for instructions and a Microsoft fix-it widget.
0
 
LVL 15

Expert Comment

by:JBond2010
ID: 34082993
Start run oobe
Select Configure Windows Firewall
Choose advanced settings
Choose windows firewall properties
Make sure firewall state is off for domain profile, private and public

0
 
LVL 15

Expert Comment

by:JBond2010
ID: 34082999
Looked at the Windows Update log file, located at C:\Windows\WindowsUpdate.log.
0
Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

 

Author Comment

by:Lawrie Gormley
ID: 34083189
Hi guys,

The Microsoft Fix-It widget made no difference.  The server is one of three all running with no windows firewall activated and sophos antivirus.  The same configuration is on all 3 servers and the other 2 update with no errors at all.

The Windows update.log is attached.
WindowsUpdate.log
0
 
LVL 15

Expert Comment

by:JBond2010
ID: 34083239
I presume your not using WSUS? That was a red flag to me immediately. Edit the default domain policy as follows:

Computer Configuration >> Administrative Templates >> Windows Components >> Windows Updates >> "Specify intranet Microsoft update service location".  It was set to "Not configured".

Set it to disabled, and then reboot your Server.
0
 
LVL 2

Accepted Solution

by:
hatkind earned 500 total points
ID: 34083283
If you really not using WSUS try do that suggest JBond2010.

But if you use WSUS try do next:

 - stop Automatic Update and BITS service
 - remove all files and folders in C:\Windows\SoftwareDistribution
 - start Automatic Update and BITS service
 - run wuauclt /resetauthorization /detectnow
0
 

Author Closing Comment

by:Lawrie Gormley
ID: 34083666
Seems on completing this it allowed me update windows update and then start installing further updates!!  

Cheers :)
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Log files are useful in diagnosing and repairing problems.  This is a list of common log files and their standard locations that I've compiled.   While this is not exhaustive, it is a pretty good list that I've found to be useful.  I may update it f…
The way I use Experts Exchange to assist me in analyzing and diagnosing a problem is I first enter a Verbose Question at Experts Exchange like: Office 2007 will hang when opening and saving files I then launch WordPad (any text editor will do) an…
This video Micro Tutorial explains how to clone a hard drive using a commercial software product for Windows systems called Casper from Future Systems Solutions (FSS). Cloning makes an exact, complete copy of one hard disk drive (HDD) onto another d…
Windows 8 came with a dramatically different user interface known as Metro. Notably missing from that interface was a Start button and Start Menu. Microsoft responded to negative user feedback of the Metro interface, bringing back the Start button a…

896 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now