Solved

Windows SBS 2008 not updating

Posted on 2010-11-08
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Last Modified: 2012-05-10
Hi,

I am running a SBS 2008 at present.  I cannot run any microsoft updates at all.

When attempting to run windows update or microsoft update I get error 80072EFD.  I looked into this as much as I could and there seemed to be a DCOM error and the resolution was simply to restart, this made no difference.

Cheers
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Question by:Lawrie Gormley
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8 Comments
 
LVL 2

Expert Comment

by:hatkind
ID: 34082990
It can means that your sbs server can't connect to Microsoft updates site.
Do you use any firewall?
0
 
LVL 15

Expert Comment

by:JBond2010
ID: 34082991
It sounds like your Windows Update cache has been corrupted.

See http://support.microsoft.com/kb/971058/en-us for instructions and a Microsoft fix-it widget.
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LVL 15

Expert Comment

by:JBond2010
ID: 34082993
Start run oobe
Select Configure Windows Firewall
Choose advanced settings
Choose windows firewall properties
Make sure firewall state is off for domain profile, private and public

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LVL 15

Expert Comment

by:JBond2010
ID: 34082999
Looked at the Windows Update log file, located at C:\Windows\WindowsUpdate.log.
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Author Comment

by:Lawrie Gormley
ID: 34083189
Hi guys,

The Microsoft Fix-It widget made no difference.  The server is one of three all running with no windows firewall activated and sophos antivirus.  The same configuration is on all 3 servers and the other 2 update with no errors at all.

The Windows update.log is attached.
WindowsUpdate.log
0
 
LVL 15

Expert Comment

by:JBond2010
ID: 34083239
I presume your not using WSUS? That was a red flag to me immediately. Edit the default domain policy as follows:

Computer Configuration >> Administrative Templates >> Windows Components >> Windows Updates >> "Specify intranet Microsoft update service location".  It was set to "Not configured".

Set it to disabled, and then reboot your Server.
0
 
LVL 2

Accepted Solution

by:
hatkind earned 500 total points
ID: 34083283
If you really not using WSUS try do that suggest JBond2010.

But if you use WSUS try do next:

 - stop Automatic Update and BITS service
 - remove all files and folders in C:\Windows\SoftwareDistribution
 - start Automatic Update and BITS service
 - run wuauclt /resetauthorization /detectnow
0
 

Author Closing Comment

by:Lawrie Gormley
ID: 34083666
Seems on completing this it allowed me update windows update and then start installing further updates!!  

Cheers :)
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