Win7 Can't See File Shares on FreeNAS, XP or ANYTHING !?!?

Posted on 2010-11-08
Last Modified: 2012-08-13
Here's what I am working with:

Clients: (6+) Windows 7 (Ultimate & Professional), (1) Windows XP Pro SP3
         (DHCP Assigned IPs)
AV: Symantec Endpoint Protection v11.0.5 (Managed)
NAS: FreeBSD 6.4-RELEASE-p3 (revision 199506)
        0.69 Kwisatz Haderach (revision 4276)
        (Static IP, resolves from all clients)
MS AD Domain (2003 Native Funct-Level): Mix of 2003 & 2008 (no 2008 DCs yet)
        (All Static IPs)

Up until a month ago everything was working beautifully.  My Win7 Clients, after making the necessary Local Sec Policy adjustments for the NTLM Authentication Level, could connect to the WinXP Machines shares and FreeNAS (without shutting down Samba).  Then all of a sudden, just like when I first began testing Win7, the Win7 clients could no longer access the NAS.  Additionally (UNLIKE before) Win7 machines are now unable to connect to the even WinXP or Win2003 shares. Every attempts results in "Windows cannot access \\MachineName".

The WinXP Machines can STILL connect and browse the Win7 files, NAS, AND the 2003 servers (so, no lost data).

I've beaten my head against the wall researching possible culprits as I am rather sure this can't be an isolated incident.  The event logs on the Win7 Machines do not show anything for the time period when I try to access either the NAS shares or the WinXP shares.

I did find a couple of postings which pointed to creating a couple of registry entries to disable Samba v2.0 and v3.0 (DWORD 'SMB2' = 000000) but that didn't seem to do anything.

I NEED to get to the FreeNAS (from the other machines without logging onto an XP device) and the WinXP shares from the Win7 Machines.

BOTTOMLINE : The Win7 machines seem unable to see ANY Shares on ANY machine (Even my Win2008 server.....REALLY strange)

Question by:LateNiteR
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Expert Comment

ID: 34088282
Have you tried dropping the firewalls and dropping the UAC on the Win 7 box? Could be that an update or security patch caused the problem.

Author Comment

ID: 34088621
I also suspect a "Fix" broke things too but I have yet to review the last couple months of patches.

Yes, just this morning I decided to disable the Windows firewall and reboot.  No change in connecting to WinXP, FreeNAS or 2003 Shares.

I didn't even consider dropping UAC as I'm OK with being periodically notified about certain types of activity (Saved my a$$ before I got SEP Clients fully distributed).  Why might UAC pose such a widespread issue like that (other than it being a Microsoft 'creation')?

Let me know Hulking I'd be interested to know.

Expert Comment

ID: 34093369
I have several home grown apps that connect using ODBC to Oracle. We had to turn off the UAC to get those working. We do not map any peer to peer Win 7 to XP so I have not seen that issue, but some similar to it. Any chance there was an update to the Symantec End Point Protection, a new policy that would turn off prompting for the UAC and deny admin rights? Just through it out there...

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Expert Comment

ID: 34098604
I had a couple things to try
1. Ping the ip of the xp box, does it return a ping , and when it does what name is returned
2. try mapping the share using the ip address instead of the name \\ip\share
3. try mapping using the full name, (example \\\share)

If you can connect to the share using one of those methods you have a DNS problem

Author Comment

ID: 34101609
....Hmmmmm. I will investigate UAC because I do not really need it in my environment so it wont be missed (some will likely cheer to have it gone, actually).

DNS is working properly as I am able to resolve all hosts from each PC, nslookup returns queries properly, and all ping as expected.  The NAS shares, which are the home of the Users My Documents among other data, automatically maps drives on client computers (via GPO) and the XPs clients don't have a problem w/ those.

Remember, "The WinXP Machines can STILL connect and browse the Win7 files, NAS, AND the 2003 servers..." which is why UAC, for lack of other possibilities, could certainly be the culprit.

I'll try it tonight and let you know tomorrow morning.

LVL 13

Expert Comment

ID: 34103245
On the Win 7 machines:

Run gpedit.msc

Computer Configuration
Windows Settings
Security Settings
Local Policies
Security Options
Network access: Do not allow anonymous enumeration of SAM accounts and shares (note the "and shares")

This setting should be set to Disabled. If it is enabled, disable and reboot.

Author Comment

ID: 34107730

Nope. I already have that setting configured in the Local Security Policy.

I am FLOORED that this isn't more common....seriously.

Author Comment

ID: 34108489
...another bit of information regarding DNS which I failed to mention.  I can RDP from Win7 to the XP clients without any issues.

....and no, I am not using an LMHost file either.

Author Comment

ID: 34151904

I disabled UAC without any benefit.  I am now in the process of uninstalling the last couple of months worth of updates.

Author Comment

ID: 34161238
OK.  This is a BIGGER issue.

My NONE of my Windows 7 Machines can connect to ANY Windows 2003 Share either.

While I thought that this was only a problem w/ FreeNAS that is obviously not the case.

I'll search EE for a possible solution.  Google-searching shows me that this isn't rare but I haven't come across the solution yet either.

Accepted Solution

LateNiteR earned 0 total points
ID: 34426914
I FOUND THE SOLUTION (Sorry Everyone!)

Searching and searching for an OS-Config or Patch issue lead me to ZERO but I began looking at other changes I'd made......and STILL came up short.  I'd given up.

I then began installing updates on my Son's PC (Win7 Pro) the other end of the house (see where this is going...?)  I happened to open windows explorer for some reason or  other when I noticed that HIS drive mappings to the NAS were still connected.  Naturally, I forgot about updating the OS (Something I'll be doing until NEXT Christmas) and looked at his settings.  All were identical to the other PCs.

THAT'S when it hit me.  I'd had bought a new Linksys/Cisco E1000 Wireless Router for one end of the house because it had GB LAN.  THAT was a change I hadn't anticipated to be a problem as WHO, in this day-and-age, would release a device that actually blocks Samba and other CIFS-like shares?!?!

To verify this, I took each PC into the other WiFi zone and each saw the NAS and the Win2003 shares perfectly.

I will award the points between the two of you.

Author Comment

ID: 34426928
To keep this solution easy to find I have created a 2nd Post to award your points.

Thank you both.

Author Closing Comment

ID: 34453317
The Linksys E1000 Blocks Samba and other shares.

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