?
Solved

SharePoint 2010 Uploading Multiple Files

Posted on 2010-11-08
3
Medium Priority
?
1,033 Views
Last Modified: 2012-06-27
When one of our users tries adding documents to a specific document library in our SharePoint 2010 portal, they "Upload Multiple Files" link is not available. However, uploading multiple files to the same library works fine for other users.

What might be the problem and how can it be resolved?
0
Comment
Question by:rdracer58
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 15

Accepted Solution

by:
Tray896 earned 2000 total points
ID: 34085325
Is this particular user on the same browser version that everyone else is on?  I have heard of this option being missing for users that are trying from Safari and Firefox.  Also, I beileve the multiple upload option is very closely tied to Office on the client side, so if the user doesn't have Office installed or has a different version than others, that may be it.
0
 

Author Closing Comment

by:rdracer58
ID: 34085807
They were using IE, the same browser as everyone else has, but were using the 64 bit version, which was causing issues.
0
 
LVL 3

Expert Comment

by:infin8
ID: 34085891
The WebDAV (Web Distributed Authoriing and Versioning) components for enabling Mutlipe File Upload and WIndows Explorer view are installed with versions of Office 2003 and Office 2007, so you'll want to make sure that the user has one of those installed. It may be that the correct components for these products aren't installed, so write back and let me know what version of Office is installed (if any) and what browser they are using.
0

Featured Post

 [eBook] Windows Nano Server

Download this FREE eBook and learn all you need to get started with Windows Nano Server, including deployment options, remote management
and troubleshooting tips and tricks

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

A procedure for exporting installed hotfix details of remote computers using powershell
This article provides a convenient collection of links to Microsoft provided Security Patches for operating systems that have reached their End of Life support cycle. Included operating systems covered by this article are Windows XP,  Windows Server…
To efficiently enable the rotation of USB drives for backups, storage pools need to be created. This way no matter which USB drive is installed, the backups will successfully write without any administrative intervention. Multiple USB devices need t…
This tutorial will show how to configure a new Backup Exec 2012 server and move an existing database to that server with the use of the BEUtility. Install Backup Exec 2012 on the new server and apply all of the latest hotfixes and service packs. The…
Suggested Courses

741 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question