I have a problem with one of my clients using a specific program. He continues to get 'network errors' using a specific program, Lexis Nexis PCLaw. We have spoken to PCLaw's tech support and they are sure it is a network problem, though none of the other 11 computers on the network seem to have any problems.
The problem is PCLaw keeps locking up with an error similar to:
"sysciocod error. S:\ACG\PCLAW32/Data/DynData/MattInf Program Line 1427"
Once the error pops up the program freezes and has to be closed with the task manager.
PCLaw’s tech support state that it is a read error on the files (MattInf.idx & MattInf.dat) caused by ‘a disconnect of the network to your new computer system’.
We have replaced the network cable from the PC to the switch to no avail.
The computer is a new Windows 7 Pro 64-bit workstation and the server is running Windows 2008 Small Business Server 64-bit edition. Several other computers are running Windows 7 Pro 64-bit without any issues at all.
I know we had trouble with the Lexis Nexis TimeMatters application. Our problem was causing tables to get corrupted data and would need to rebuild the data using their utility every time to correct the
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