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Error Logging on to Server Console or RDP

Posted on 2010-11-08
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Last Modified: 2012-06-21
Intermittent problem occuring where I cannot LOG ON to a server at Console or Remote Desktop, message reads "The requested operation cannot be completed because the Terminal Connection is currently busy processing a connection operation"

The only thing I can do is HARD reset the server....eeek
What is cause and is there any way of resetting this without a hard off switch?
Miff
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Question by:Miffanwee
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8 Comments
 
LVL 6

Assisted Solution

by:up_grayed_out
up_grayed_out earned 2000 total points
ID: 34085272
There's a hotfix for winlogon.exe that's supposed to resolve this. I think you have to request it though.
http://support.microsoft.com/kb/978489
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LVL 1

Author Comment

by:Miffanwee
ID: 34085320
Can I do anything about the hung Server? without having to reboot?
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LVL 1

Author Comment

by:Miffanwee
ID: 34085354
P.S. this only started happening when I moved my client laptop to Windows 7 using the Remote Desktops
Version: 6.1.7600.16385 which allows me to acces multiple servers.
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LVL 1

Author Comment

by:Miffanwee
ID: 34085370
"You create a logoff script in the Group Policy Management Console (GPMC).
This script includes an executable graphical user interface (GUI) application."

I have not done any of those things.
miff
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LVL 6

Assisted Solution

by:up_grayed_out
up_grayed_out earned 2000 total points
ID: 34085532
Someone on this thread used that hotfix to resolve your issue. The KB article iteslf doesn't mention this issue specifically, but sometimes the hotfixes also have an "off label" indication.
http://social.technet.microsoft.com/Forums/en-US/winserverTS/thread/77544a3e-0e00-4dd1-b8f3-255472a72601/
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LVL 1

Accepted Solution

by:
Miffanwee earned 0 total points
ID: 34119567
Well I found a REMOTE CONSOLE software called DAMEWARE.
http://www.dameware.com/products/dmrc/

This allowed me to install the remote software from behind the Server lock out, and then I was able to log on as normal and then log the server off, clearing the lockout.
I will use this software now for remote access as it would appear that the RDP console MSC is not completely compatible with Windows 7.
Miff
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LVL 1

Author Comment

by:Miffanwee
ID: 34119780
fixed
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LVL 1

Author Closing Comment

by:Miffanwee
ID: 34153268
fixed
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