Solved

Printer successfully pings but does not print

Posted on 2010-11-08
5
422 Views
Last Modified: 2012-05-10
I have installed a Brother HL-6050DN printer on to Windows Server 2008 Standard with the (only) driver from the Brother website.
The printer pings successfully and resolves to the correct node name.

When I opt to print a test page from the Print Server, nothing happens. Any suggestions please?
0
Comment
Question by:E-Z-PC
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
  • 2
5 Comments
 
LVL 6

Expert Comment

by:coalnine
ID: 34086693
Check your port settings in print properties.
0
 
LVL 38

Expert Comment

by:hdhondt
ID: 34088977
Check that you don't have a duplicate IP address. Disconnect the printer from the network; if you can still ping the IP address after that, you'll need to give it a different one.
0
 
LVL 2

Author Comment

by:E-Z-PC
ID: 34091178
Ok, little bit odd, having left it over night. I asked my colleague to check the settings (second pair of eyes and all that) and before doing anything else, he clicked to Print a Test page and it worked fine.
We have nothing that runs overnight on the server and previous devices have worked almost instantly. Very peculiar.

Does anyone have any experience with Brother Printers?
0
 
LVL 38

Accepted Solution

by:
hdhondt earned 500 total points
ID: 34091467
I have used one or two, but no real experience. The brand should not make any difference though.

The fact that it works now could be explained by a duplicate IP: if a PC (using DHCP) gets the same address as the printer you're in trouble. When that PC/laptop is not connected or switched off you're fine. Of course my test will only help if that PC is connected, and as long as the DHCP server has not given it a different address.
0
 
LVL 2

Author Closing Comment

by:E-Z-PC
ID: 34317443
Completely overlooked duplicate IP idea. Many thanks.
0

Featured Post

Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
For anyone that has accidentally used newSID with Server 2008 R2 (like I did) and hasn't been able to get the server running again because you were unlucky (as I was) and had no backups - I was able to get things working by doing a Registry Hive rec…
To efficiently enable the rotation of USB drives for backups, storage pools need to be created. This way no matter which USB drive is installed, the backups will successfully write without any administrative intervention. Multiple USB devices need t…
This tutorial will walk an individual through the steps necessary to install and configure the Windows Server Backup Utility. Directly connect an external storage device such as a USB drive, or CD\DVD burner: If the device is a USB drive, ensure i…

705 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question