Access Denied Error doing Platespin Discovery

We're trying to do Platespin Migrate 9.0.2 discovery of a Windows server and we're getting an 'Access Denied' Error.  This server is not in the domain and not in DNS.  We're trying to discover by IP and using a local administrator account.

Thanks,

Jim
MisterKleanAsked:
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Justin OwensITIL Problem ManagerCommented:
I am not sure.  Generally, IP\Username is not going to work on permission calls.  I would suggest using either the "dot slash username" (.\Username) or Servername\Username.  You could also try username@servername, but it won't be in DNS, so that will most likely fail.  You could get around that by either adding the non-member server into DNS or by adding an entry into your HOSTS file.
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Justin OwensITIL Problem ManagerCommented:
How are you defining the local administrator account?  is is servername\username or is it .\username?
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MisterKleanAuthor Commented:
Yeah, IP\username.  When you do Platespin discovery do you need to use the FQDN instead of IP?
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MisterKleanAuthor Commented:
Thanks, the .\Username worked.
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Justin OwensITIL Problem ManagerCommented:
I am glad that worked for you.  It generally does when trying to get permissions on a local machine not on the domain.
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