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Outlook categorized Mail Search Folders issue

Posted on 2010-11-08
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Last Modified: 2012-05-10
In my Outlook 2007 client in the left pane under "Search Folders" there's "Categorized Mail". It says there are 40 objects there and I can see all e-mails in there listed by category.

However when I click on the named categories under the "Search Folders", it says "Outlook cannot display this view".
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Question by:garryshape
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LVL 76

Expert Comment

by:David Lee
ID: 34088126
Hi, garryshape.

Sorry, I'm not clear on the issue.  I don't understand what you mean when you say

    named categories under the "Search Folders"

Are you saying that you've created an individual search folder for each category and they're not working?
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Author Comment

by:garryshape
ID: 34088342
For example can you see the items here:


11-8-2010-3-32-32-PM.png
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Author Comment

by:garryshape
ID: 34088348
If I click on the "Need to do" for example, it says "Outlook cannot display this view".
But if I click on "Categorized Mail [40]", I can see all categorized mail in there as well as the "Need to Do" items.
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LVL 76

Expert Comment

by:David Lee
ID: 34088700
First, there's no correlation between those two search folders.  Each search folder is created individually.  The fact that the "Categorized Mail" folder works and the "Need to Do" folder doesn't work are unrelated.  Have you looked at the properties of the "Need to Do" folder to verify that the properties are correct?    Have you tried deleting and recreating the folder?
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Author Comment

by:garryshape
ID: 34089856
Ok let me try that.
I'm not sure how it got setup.
So you CAN create a folder to show only certain categorized emails?
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Accepted Solution

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David Lee earned 2000 total points
ID: 34089914
Yes, you can create a search folder that only shows certain categories.
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Author Comment

by:garryshape
ID: 34094490
Thanks just re-created the search folders like I did originally and they display correctly.
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LVL 76

Expert Comment

by:David Lee
ID: 34094791
You're welcome.  Glad I could help.
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