Solved

Can't change address list when trying to add a delegate.

Posted on 2010-11-08
4
1,258 Views
Last Modified: 2012-05-10
Several users are unable to add delegates because the default address book points to all rooms rather than the GAL. Some of the clients are Outlook 2007 and some are 2010. I tried the following steps with no success.

1. Open the Address book in Outlook.
2. Tools > Options
3. change All Rooms from the default address book to the GAL.
4. try again without success.
0
Comment
Question by:IT-CSOL
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
4 Comments
 
LVL 9

Expert Comment

by:ashishkpandey
ID: 34087536
In Outlook 2007 and 2010 , click on the address book icon. Go to tools and then options .

Select custom and on the top bring up the GAL

Also select the option of GAL to be displayed as show this address book as first
0
 

Author Comment

by:IT-CSOL
ID: 34094012
I have already set GAL as the first address book but that did not resolve the problem. Outlook 2007 does not allow you to select the custom option like it does in 2010.
0
 

Accepted Solution

by:
IT-CSOL earned 0 total points
ID: 34115155
I disabled cached mode and it is working. This is a bandaid fix for now.
0
 

Author Closing Comment

by:IT-CSOL
ID: 34143498
This is a bandaid fix.
0

Featured Post

Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
When you have clients or friends from around the world, it becomes a challenge to arrange a meeting or effectively manage your time. This is where Outlook's capability to show 2 time zones in one calendar comes in handy.
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…
CodeTwo Sync for iCloud (http://www.codetwo.com/sync-for-icloud?sts=6554) automatically synchronizes your Outlook 2016, 2013, 2010 or 2007 folders with iCloud folders available via iCloud Control Panel. This lets you automatically sync them with…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question