IT-CSOL
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Can't change address list when trying to add a delegate.
Several users are unable to add delegates because the default address book points to all rooms rather than the GAL. Some of the clients are Outlook 2007 and some are 2010. I tried the following steps with no success.
1. Open the Address book in Outlook.
2. Tools > Options
3. change All Rooms from the default address book to the GAL.
4. try again without success.
1. Open the Address book in Outlook.
2. Tools > Options
3. change All Rooms from the default address book to the GAL.
4. try again without success.
ASKER
I have already set GAL as the first address book but that did not resolve the problem. Outlook 2007 does not allow you to select the custom option like it does in 2010.
ASKER CERTIFIED SOLUTION
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ASKER
This is a bandaid fix.
Select custom and on the top bring up the GAL
Also select the option of GAL to be displayed as show this address book as first