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converting Word doc to PDF changes hyperlinks

Posted on 2010-11-08
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On our company intranet site we have procedure manuals. In several there are hyperlinks that point to files on the same server hosting the intranet. When we edit a Word document and then save it as a PDF using Adobe Acrobat 9.4.0, it seems to skew the hyperlink. For example, if our IIS website is called BANK and the server is called SERVER the link looks like this after the conversion:

http://BANK/SERVER/compliance/Branch%20Procedures%20Manual/Exhibits/Pr5-7%20Exhibit%20A.pdf

a link that does work looks like this:

http://BANK/Compliance/Branch%20Procedures%20Manual/Record%20Retention%20Exhibit%20A.pdf

So, for some reason it is adding the name of the server into the URL. Can anyone give me a heads up to a setting I need to check in Acrobat or something? Thanks!
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Question by:TJESIOLOWSKI
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Expert Comment

by:James Murrell
ID: 34090981
i get this sometimes -my workaround - open in OpenOffice then save Word documents as PDFs with working hyperlinks.

I know it may not be the answer you are looking for but it works for me.


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TJESIOLOWSKI earned 0 total points
ID: 34282244
I found that this problem was not related to Adobe software at all
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Author Closing Comment

by:TJESIOLOWSKI
ID: 34324306
I found my own solution.
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