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Notifications of New Appointments in a Shard Calendar

Posted on 2010-11-08
Medium Priority
Last Modified: 2013-11-12
A user has been having troubles with his GroupWise 8 shared calendar for appointments.  The people who he has shared his calendar with are posting new appointment for him but they tend to forget to actually let him know him that he has a new appointment.  When this happens, he's left having to open his calendar many times a day just to see if there's a new appointment.

Is there a way to have GroupWise automatically send himself an email when a new appointment is posted so that it pops up in his mailbox and the Notify program pops up a notice?  I have tried setting up a rule that acts on "New Items" of "Appointment" type are "Posted" in various configurations but it just never seems to fire.

I've also tried selecting his "Calendar" folder inside the Notify program to see if that would pick up on the new items directly but it doesn't seem to work.

Any other ideas would be greatly appreciated.
Question by:CitizenRon
  • 2
LVL 14

Accepted Solution

steveoskh earned 2000 total points
ID: 34092345
Since you have not gotten a response, let me give it a shot.  
They are posting appointments to his calendar instead of sending him appointments.  You do not accept posted appointments so he does not get notification.  The fix is simple, have them send appointments instead of posting them.  This is also easy to enforce, just remove write access to his calendar.  They will still be able to see it but will not be able to change or directly post appointments.

Note, the last GroupWise version I used was 6.5 but it does not sound like anything has changed.

Author Comment

ID: 34097593
Thanks steveoskh, I can't believe I hadn't thought of that one.  I'm having him test it out and will post the results.

Author Closing Comment

ID: 34123105
Okay, that's working pretty good.  

He's now complaining that they can't just double-click a date on the calendar and add an appointment that way, they have to hit the "New Appointment" button to send one.

You can't please everyone I guess.

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