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The description for Event ID ( 10009 ) in Source ( DCOM ) could not be found. It contains the following insertion string(s):  oldexchangeserver1.ourdomain.com.

Posted on 2010-11-08
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Last Modified: 2012-06-27
In production we currently have 3 Windows Server 2008 R2 Standard 64-bit Domain Controllers in our environment.  We have 2 DCs located locally and one at our DR site. The machines are named DC2K8-1, DC2K8-2 & DR-DC2K8-1. Everyday we receive multiple errors such as the following below on each server. Any ideas what could be causing this?

Event Type:      Error
Event Source:      DCOM
Event Category:      None
Event ID:      10009
Date:            11/8/2010
Time:            12:45:37 PM
User:            DC2K8-1.ourdomain.com
Description:
The description for Event ID ( 10009 ) in Source ( DCOM ) could not be found. It contains the following insertion string(s):  oldexch.ourdomain.com.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Data:
0000:  3c 52 65 63 6f 72 64 23   <Record#
0008:  31 3a 20 43 6f 6d 70 75   1:.Compu
0010:  74 65 72 3d 28 6e 75 6c   ter=(nul
0018:  6c 29 3b 50 69 64 3d 37   l);Pid=7
0020:  39 36 3b 31 31 2f 38 2f   96;11/8/
0028:  32 30 31 30 20 31 37 3a   2010.17:
0030:  34 35 3a 33 37 3a 32 36   45:37:26
0038:  32 3b 53 74 61 74 75 73   2;Status
0040:  3d 31 37 32 32 3b 47 65   =1722;Ge
0048:  6e 63 6f 6d 70 3d 32 3b   ncomp=2;
0050:  44 65 74 6c 6f 63 3d 31   Detloc=1
0058:  37 31 30 3b 46 6c 61 67   710;Flag
0060:  73 3d 30 3b 50 61 72 61   s=0;Para
0068:  6d 73 3d 31 3b 7b 50 61   ms=1;{Pa
0070:  72 61 6d 23 30 3a 30 7d   ram#0:0}
0078:  3e 3c 52 65 63 6f 72 64   ><Record
0080:  23 32 3a 20 43 6f 6d 70   #2:.Comp
0088:  75 74 65 72 3d 28 6e 75   uter=(nu
0090:  6c 6c 29 3b 50 69 64 3d   ll);Pid=
0098:  37 39 36 3b 31 31 2f 38   796;11/8
00a0:  2f 32 30 31 30 20 31 37   /2010.17
00a8:  3a 34 35 3a 33 37 3a 32   :45:37:2
00b0:  36 32 3b 53 74 61 74 75   62;Statu
00b8:  73 3d 31 37 32 32 3b 47   s=1722;G
00c0:  65 6e 63 6f 6d 70 3d 31   encomp=1
00c8:  38 3b 44 65 74 6c 6f 63   8;Detloc
00d0:  3d 31 34 34 32 3b 46 6c   =1442;Fl
00d8:  61 67 73 3d 30 3b 50 61   ags=0;Pa
00e0:  72 61 6d 73 3d 31 3b 7b   rams=1;{
00e8:  50 61 72 61 6d 23 30 3a   Param#0:
00f0:  62 75 63 6b 65 78 63 68   oldexch
00f8:  61 6e 67 65 2e 62 75 63   .ourdom
0100:  6b 72 65 73 65 61 72 63   ain
0108:  68 2e 63 6f 6d 7d 3e 3c   .com}><
0110:  52 65 63 6f 72 64 23 33   Record#3
0118:  3a 20 43 6f 6d 70 75 74   :.Comput
0120:  65 72 3d 28 6e 75 6c 6c   er=(null
0128:  29 3b 50 69 64 3d 37 39   );Pid=79
0130:  36 3b 31 31 2f 38 2f 32   6;11/8/2
0138:  30 31 30 20 31 37 3a 34   010.17:4
0140:  35 3a 33 37 3a 32 36 32   5:37:262
0148:  3b 53 74 61 74 75 73 3d   ;Status=
0150:  31 37 32 32 3b 47 65 6e   1722;Gen
0158:  63 6f 6d 70 3d 31 38 3b   comp=18;
0160:  44 65 74 6c 6f 63 3d 33   Detloc=3
0168:  32 32 3b 46 6c 61 67 73   22;Flags
0170:  3d 30 3b 50 61 72 61 6d   =0;Param
0178:  73 3d 30 3b 3e 3c 52 65   s=0;><Re
0180:  63 6f 72 64 23 34 3a 20   cord#4:.
0188:  43 6f 6d 70 75 74 65 72   Computer
0190:  3d 28 6e 75 6c 6c 29 3b   =(null);
0198:  50 69 64 3d 37 39 36 3b   Pid=796;
01a0:  31 31 2f 38 2f 32 30 31   11/8/201
01a8:  30 20 31 37 3a 34 35 3a   0.17:45:
01b0:  33 37 3a 32 36 32 3b 53   37:262;S
01b8:  74 61 74 75 73 3d 31 31   tatus=11
01c0:  30 30 31 3b 47 65 6e 63   001;Genc
01c8:  6f 6d 70 3d 31 38 3b 44   omp=18;D
01d0:  65 74 6c 6f 63 3d 33 32   etloc=32
01d8:  30 3b 46 6c 61 67 73 3d   0;Flags=
01e0:  30 3b 50 61 72 61 6d 73   0;Params
01e8:  3d 31 3b 7b 50 61 72 61   =1;{Para
01f0:  6d 23 30 3a 62 75 63 6b   m#0:old
01f8:  65 78 63 68 61 6e 67 65   exch
0200:  2e 62 75 63 6b 72 65 73   .ourdom
0208:  65 61 72 63 68 2e 63 6f   ain.co
0210:  6d 7d 3e                  m}>
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Question by:briancrago
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13 Comments
 
LVL 9

Expert Comment

by:losip
ID: 34088053
I saw this once on ProLiant servers that had Insight Manager Agents on.  They were looking for a removed server.  But, I guess any DCOM process that fails could do this so it will be difficult to diagnose from this.  Did you remove buckexchange gracefully or did it fail?
0
 

Author Comment

by:briancrago
ID: 34088332
The Exchange server is a mail server was in production 2 mail server generations ago. To my knowledge it was removed gracefully. This is a HP Proliant DL360 G6.
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Expert Comment

by:losip
ID: 34088478
I can't think why it should suddenly start, then.  If it's similar to our incident, the errors happened twice an hour.  To make things worse, I can't remember how we fixed it; I think we hada to remove references to the removed machine from the registry - in a key something to do with the Insight Agents
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Author Comment

by:briancrago
ID: 34093871
It appears to happen every 8 hours. So frustrating!
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Expert Comment

by:losip
ID: 34100040
Have you done a registry search for buckexchange or buckexchange.buckresearch.com?
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Accepted Solution

by:
losip earned 500 total points
ID: 34101373
Here's another theory:

Did buckexchange have Certificate Services on it when it was decommissioned?  If so, these machines could be going to look for it for a certificate renewal and this may only start on previous certificate expiration.  There is a task in Task Scheduler that is triggered every 8 hours for this, so it may be worth trying disabling this task and see if the errors stop.  If we can narrow it down to this task, then it should be easy enough to find the wrong parameter in ADSIedit.

If you open up Task Scheduler / Task Scheduler Library / Microsoft / CertificateServicesClient, you will find three tasks in there.  Try disabling the System Task and the User task for a day to see if the events stop being logged.

Just the fact that these tasks are scheduler every 8 hours makes it worth trying, I think.
0
 

Author Comment

by:briancrago
ID: 34105135
I found and confirmed that there is a scheduled task w/ Name "SystemsTask" that when run produces the event log errors. I'm not sure how to proceed.
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Expert Comment

by:losip
ID: 34105552
Oh good!  I'm glad my theory was right.  Now, we have to find out where buckexchange is being referenced from.  I'll research where in AD this is.  Meanwhile, can you tell me if you currently have the Certificate Services role installed anywhere else so that we don't delete the wrong thing?
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Author Comment

by:briancrago
ID: 34120990
Losip -

I don't believe we have any Certificate Services installed anywhere. Any ideas as to what my next steps should be?
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Expert Comment

by:losip
ID: 34121694
Brian. I'm away for three days but will answer next week. Meanwhile, it is OK to disable that task if you wish.
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Expert Comment

by:losip
ID: 34140653
Brian, my investigations aren't conclusive but I found that the CertificateServicesClient task does look for a Certificate Authority in Active Directory but if you've never had one, I can't explain what's going on.  However, you might like to run up ADSIedit anyway and have a look at: Configuration / CN=Configuration,DC=buckresearch,DC=com / CN=Services / CN=Public Key Services / CN=Certification Authorities and see if there is an entry for CN=buckexchange.  As I say, the contents of Certification Authorities should be empty but you might just find that someone, at some time, installed a CA and then removed it leaving an obsolete entry.  I know for sure that removing the CA role from a server does not clean up the AD after it.

If buckexchange is there it can be deleted because the server doesn't exist any longer.  Similarly, you may find entries for it under the CN=AIA, CN=CDP, and CN=KRA objects.
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Author Comment

by:briancrago
ID: 34360910
Problem still occurring. Will have to escalate the issue.
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Expert Comment

by:losip
ID: 34389199
Did you try my suggestions above?  If so, and the problem still occurs then just disable that task in Task Scheduler.
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