Outlook 2007 SP2 asks for password after several minutes. Connecting to Exchange 2007 (w/ SBS2008).
I have a user running Windows 7 Pro. We recently replaced their existing server and moved them from win2k3 SBS to Win2k8 SBS. All the computers in the office are working fine except hers. What's strange is after several minutes or so (time not set in stone) Outlook will prompt her to log in again. When she does, it does not allow her to log in. I have to go into AD manually and Unlock her account to get her to login.
Strange.
Anyone seen this or have any ideas?
Strange.
Anyone seen this or have any ideas?
Reset her password.
Couple of things to try, check to see if there are any managed passwords, click start>run: type control userpasswords2, delete managed passwords. Also if you have a proxy setup, remove the proxy settings for Secure, FTP, and Socks. Check the authentication method, usually setup for windows authentication but also might be set as Kerbos etc.
ASKER
Update - if I enter the password in 3 times in a row, it finally let's me in. After another 5 minutes, it will prompt for the password again - if I enter the password in 3x it lets me back in for another 5 minutes.
This is driving me crazy.
This is driving me crazy.
So no domain account unlock is required?
ASKER
Apparently not - I just have to type the password in a bunch of times. It's very annoying. I've tried renaming the folders under Protect and I've tried the RPC registry key.
Can anyone help?
Can anyone help?
ASKER CERTIFIED SOLUTION
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As I am new here, I'll try not to be too know-it-all... I have an idea:
Possibly something else is locking her account out... does she have a mobile phone set up with MS Activesync with the old password still in it? if so, it will hammer away at her account every few minutes to get access and lock her account.