?
Solved

Outlook 2007 SP2 asks for password after several minutes.  Connecting to Exchange 2007 (w/ SBS2008).

Posted on 2010-11-08
7
Medium Priority
?
675 Views
Last Modified: 2012-05-10
I have a user running Windows 7 Pro.  We recently replaced their existing server and moved them from win2k3 SBS to Win2k8 SBS.  All the computers in the office are working fine except hers.  What's strange is after several minutes or so (time not set in stone) Outlook will prompt her to log in again.  When she does, it does not allow her to log in.  I have to go into AD manually and Unlock her account to get her to login.  

Strange.

Anyone seen this or have any ideas?
0
Comment
Question by:GDavis193
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
7 Comments
 

Expert Comment

by:ghoover1978
ID: 34087985
First time poster!

As I am new here, I'll try not to be too know-it-all... I have an idea:

Possibly something else is locking her account out... does she have a mobile phone set up with MS Activesync with the old password still in it? if so, it will hammer away at her account every few minutes to get access and lock her account.
0
 
LVL 15

Expert Comment

by:JBond2010
ID: 34088000
Reset her password.
0
 
LVL 16

Expert Comment

by:uescomp
ID: 34088021
Couple of things to try, check to see if there are any managed passwords, click start>run: type control userpasswords2, delete managed passwords.  Also if you have a proxy setup, remove the proxy settings for Secure, FTP, and Socks.  Check the authentication method, usually setup for windows authentication but also might be set as Kerbos etc.
0
Has Powershell sent you back into the Stone Age?

If managing Active Directory using Windows Powershell® is making you feel like you stepped back in time, you are not alone.  For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why.

 

Author Comment

by:GDavis193
ID: 34088127
Update - if I enter the password in 3 times in a row, it finally let's me in.  After another 5 minutes, it will prompt for the password again - if I enter the password in 3x it lets me back in for another 5 minutes.

This is driving me crazy.
0
 

Expert Comment

by:ghoover1978
ID: 34088138
So no domain account unlock is required?
0
 

Author Comment

by:GDavis193
ID: 34088317
Apparently not - I just have to type the password in a bunch of times.  It's very annoying.  I've tried renaming the folders under Protect and I've tried the RPC registry key.

Can anyone help?
0
 
LVL 74

Accepted Solution

by:
Glen Knight earned 2000 total points
ID: 34088529
There is a known issue with SBS2008.

There are a few things you can try and I have documented them in my article here: http://www.experts-exchange.com/Software/Server_Software/Email_Servers/Exchange/A_2300-Outlook-continually-prompting-for-username-and-password.html

Try the 1st (service pack) and 3rd (authentication settings) options first.

0

Featured Post

Enroll in August's Course of the Month

August's CompTIA IT Fundamentals course includes 19 hours of basic computer principle modules and prepares you for the certification exam. It's free for Premium Members, Team Accounts, and Qualified Experts!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
A couple of months ago we ran into an issue that necessitated re-creating our Edge Subscriptions. However, when we attempted to execute the command: New-EdgeSubscription -filename C:\NewEdgeSub_01.xml we received an error indicating that the LDAP se…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…
There are cases when e.g. an IT administrator wants to have full access and view into selected mailboxes on Exchange server, directly from his own email account in Outlook or Outlook Web Access. This proves useful when for example administrator want…
Suggested Courses
Course of the Month9 days, 4 hours left to enroll

764 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question