?
Solved

How do I get my LinkSys SPA3102 to relay touch tone responses?

Posted on 2010-11-08
3
Medium Priority
?
490 Views
Last Modified: 2012-05-10
Hi all,

I have an alerting device that is capable of making outbound calls, alerting us of different server room issues like temp, water, smoke, pings, etc.  When the system calls me, I could enter responses via touch tone in order to acknowledge and suppress the alarm.  Over a standard POTS line, I had no problems but now when I use an SPA3102, the VoIP device will not let me send back touch tone commands.  Is there a setting I need to turn on that is off by default?

Thanks!
0
Comment
Question by:tutorcom
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 11

Accepted Solution

by:
jfaubiontx earned 2000 total points
ID: 34088840
Set the DTMF Mode to Auto. This should allow the 3102 to pass the DTMF tones as sent by the provider.

3012 Admin Guide
0
 

Author Comment

by:tutorcom
ID: 34091107
I will try that on Wednesday when I'll be in the office.  Thanks!
0
 

Author Comment

by:tutorcom
ID: 35093011
@jfaubiontx

Sorry for not responding but I forgot to go back give you the points.  I guess your solution worked because I'm not dealing with it anymore but I don't remember either.
0

Featured Post

Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

So you think no one can listen in on your VOIP conversations, eh? Well... if you haven't setup Secure Real Time Transport (SRTP), your voice communications can be hacked into by just about anyone! First, let's talk about the intended audience for…
Skype is a P2P (Peer to Peer) instant messaging and VOIP (Voice over IP) service – as well as a whole lot more.
In this video we outline the Physical Segments view of NetCrunch network monitor. By following this brief how-to video, you will be able to learn how NetCrunch visualizes your network, how granular is the information collected, as well as where to f…
In this brief tutorial Pawel from AdRem Software explains how you can quickly find out which services are running on your network, or what are the IP addresses of servers responsible for each service. Software used is freeware NetCrunch Tools (https…

752 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question