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How do I get my LinkSys SPA3102 to relay touch tone responses?

Posted on 2010-11-08
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Last Modified: 2012-05-10
Hi all,

I have an alerting device that is capable of making outbound calls, alerting us of different server room issues like temp, water, smoke, pings, etc.  When the system calls me, I could enter responses via touch tone in order to acknowledge and suppress the alarm.  Over a standard POTS line, I had no problems but now when I use an SPA3102, the VoIP device will not let me send back touch tone commands.  Is there a setting I need to turn on that is off by default?

Thanks!
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Question by:tutorcom
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jfaubiontx earned 500 total points
ID: 34088840
Set the DTMF Mode to Auto. This should allow the 3102 to pass the DTMF tones as sent by the provider.

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by:tutorcom
ID: 34091107
I will try that on Wednesday when I'll be in the office.  Thanks!
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Author Comment

by:tutorcom
ID: 35093011
@jfaubiontx

Sorry for not responding but I forgot to go back give you the points.  I guess your solution worked because I'm not dealing with it anymore but I don't remember either.
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