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BSOD on Windows 7. BAD_POOL_HEADER, PFN_CORRUPTED, PAGE_FAULT_ON_UNPAGE

Posted on 2010-11-08
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Last Modified: 2012-05-10
Hello,
I'm having continuous BSOD on my recently installed Windows 7, with a NVIDIA card. It worked well for the first 2 days but then I started to have BSOD. I've restored the system to before my installation of Windows Live and it seemed to work fine. However now, without any extra install besides the the normal updates, the Blue screens are back. I have had all of the Stop messages on the top on the BSOD output.
I run the memory diagnostics tool and somewhere close to the beggining it says "Hardware problems detected. Contact your computer manufacturer for a solution". Which I think is really a crummy message since it could at least tell me which memory has a problem: video, RAM, processor cache. So it's pretty useless unless I start gutting the system component per component.
 I would really appreciate some help on this.
R.
 
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Question by:rjorge
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15 Comments
 
LVL 92

Expert Comment

by:nobus
ID: 34091082
can you post the minidump for more info?  see windows\minidumps
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Author Comment

by:rjorge
ID: 34095801
This is the latest minidump I got.
110910-31512-01.dmp
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Author Comment

by:rjorge
ID: 34095883
110810-25256-01.dmp is a Dump I got that I didn´t even noticed. The computer did not crash afterwards for over one day.
110610-33399-01.dmp is the first I got when the computer started to crash 40 seconds  after login. I see my Desktop and it crashes very little after. I can only send this because I´m running on Safe mode and it takes longer to cra
110610-33399-01.dmp
110810-25256-01.dmp
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LVL 92

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nobus earned 250 total points
ID: 34099735
512-01 points to : ntkrnl -  DEFAULT_BUCKET_ID:  -  PROCESS_NAME:  zlclient.exe
399 : MODULE_NAME: fileinfo  IMAGE_NAME:  fileinfo.sys   VISTA_DRIVER_FAULT       PROCESS_NAME:  WerFault.exe
256 :  IMAGE_NAME:  memory_corruption   DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT        PROCESS_NAME:  svchost.exe

since all 3 are different, i suggets to run a memory test (overnight) use memtest86+ from www.memtest.org
or use it from ubcd  : http://www.ultimatebootcd.com/      
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Author Comment

by:rjorge
ID: 34100192
@nobus. Thanks for the info. I'll try it this evening (it's 10 AM here).
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LVL 92

Expert Comment

by:nobus
ID: 34100978
post results !
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Author Comment

by:rjorge
ID: 34105672
While attempting to put the memtest iso in the system I realized that my DVD drive was not properly connected. The SATA cable somehow got loose. after reconnecting the cable I've let the memtest86 run one round, nearly 30 minutes, and no errors were detected. This evening I'll let it run all night to be sure.
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LVL 92

Expert Comment

by:nobus
ID: 34109504
ok - how much ram  you have?   1 or 2 Gb takes more than 30 minutes for 1 pass
since you have the ubcd - run also a disk diag - then at least , you're sur about the basics
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Author Comment

by:rjorge
ID: 34110230
Ok, I've run it again and no errors were detected. For now I'll consider the problem solved.
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Author Comment

by:rjorge
ID: 34110246
Oops, I hadn't seen nobus'  last comment. I'll try it today.
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LVL 92

Expert Comment

by:nobus
ID: 34110729
if no ram problems are detected - do test the disk
if it is ok, run a disk scan for errors on it; and if that is ok - defragment it !
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Author Comment

by:rjorge
ID: 34130648
Went through a full system analysis and all checked out ok. Later on I re-installed a device that caused the problem to come back. It turns out that the driver is corrupted. A system restore fixed that. I would like to thank nobus for providing me with the tools to perform a thorough diagnostic.
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LVL 92

Expert Comment

by:nobus
ID: 34130665
>>   Later on I re-installed a device that caused the problem to come back  <<   thanks for the feedback -  what device was that ?
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Author Comment

by:rjorge
ID: 34131487
It's a USB device using a proprietary driver. it was still a Beta version (from my work) and there were still some glitches on the version I was installing. Should have thought about that earlier.
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Expert Comment

by:nobus
ID: 34134133
tx for feedback!
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