Solved

PHPMailer Problem:  SMTP Error: Could not connect to SMTP host.

Posted on 2010-11-08
7
2,110 Views
Last Modified: 2012-05-10
I am trying to use PHPMAILER on our site which is hosted on godaddy.com and am getting the
"SMTP Error: Could not connect to SMTP host" error message.  I have been able to set up an account in my mail client using the same host, username & password, so I believe those settings are correct.  Any suggestions on how I should procede?

To test, I am using an example form I found:  
if(isset($_POST["Submit"]))
{
require("class.phpmailer.php");
 
$mail = new PHPMailer();
 
////////////////////////////////////////////////////////////////
// Customize the following 5 lines with your own information. //
////////////////////////////////////////////////////////////////
 
$toaddress = "myemail@comcast.net";  //Change this to the email address you will be receiving your notices.
$mailhost = "smtpout.secureserver.net";  //Change this to your actual Domain name.

$fromaddress = "myemail@ourdomain.org";  //Change this to the email address you will use to send and authenticate with.

$frompwd = "mypassword";  //Change this to the above email addresses password.

 
//////////////////////////////////////////
// DO NOT CHANGE ANYTHING PAST THIS LINE//
//////////////////////////////////////////
 
$fromname = $_POST["TName"];
$body = $_POST["TBody"] ;
$rplyto = $_POST["TEmail"];
$msgbody = $fromname . "<br>" . $rplyto . "<br>" . $body;
 
$mail->IsSMTP();
$mail->Host = $mailhost;
$mail->SMTPAuth = true;
$mail->Username = $fromaddress;
$mail->Password = $frompwd;
 
$mail->From = $fromaddress;
$mail->FromName = $fromname;
$mail->AddReplyTo($rplyto);
$mail->AddAddress($toaddress);
$mail->IsHTML(true);
$mail->Subject = $subject;
$mail->Body = $msgbody;
 
if(!$mail->Send())
{
   echo "Message could not be sent. <p>";
   echo "Mailer Error: " . $mail->ErrorInfo;
   exit;
}
 
echo "Thank you, your message has been sent!";
}
 
?>
 
<html><body>
<form name="SendEmail01" method="post">
<table border=0>
<tr>
        <td>Name:</td>
        <td><input type="text" name="TName" size="30"></td>
</tr>
<tr>
        <td>Email:</td>
        <td><input type="text" name="TEmail" size="30"></td>
</tr>
<tr>
        <td>Body:</td>
        <td><textarea rows="4" name="TBody" cols="30"></textarea></td>
</tr>
<tr>
        <td><input type="submit" name="Submit" value="Submit"></td>
</tr>
</table>
</form>
</body></html>
0
Comment
Question by:PegOC96
  • 4
  • 3
7 Comments
 
LVL 10

Expert Comment

by:TRW-Consulting
ID: 34090252
You need to set the port number:

  $mail->Port = 25;

It's usually port 25, but they might set it to something else to try to discourage abuse.  And they should tell you somewhere. It might be 587 or 465 if it's using SSL or TLS.
0
 

Author Comment

by:PegOC96
ID: 34092679
I had tried all of those  (I had seen that the port could be 25,80,3535, 587 or 465).   Using all of those, except 80, I still got the same "Mailer Error: SMTP Error: Could not connect to SMTP host." error message.  

When I use 80, I get:
Warning: fputs(): supplied argument is not a valid stream resource in D:\Hosting\4410081\html\dev\admin\mail\class.smtp.php on line 212
SMTP Error: Could not authenticate. Message could not be sent.
Mailer Error: SMTP Error: Could not authenticate.For 80,  I get  "
0
 
LVL 10

Assisted Solution

by:TRW-Consulting
TRW-Consulting earned 500 total points
ID: 34093002
It sounds like your SMTP port is being blocked by a firewall, either outbound by your host, or inbound by the server you're trying to connect with. Do you have 'root' or 'Administrator' access to your server?
0
3 Use Cases for Connected Systems

Our Dev teams are like yours. They’re continually cranking out code for new features/bugs fixes, testing, deploying, testing some more, responding to production monitoring events and more. It’s complex. So, we thought you’d like to see what’s working for us.

 

Author Comment

by:PegOC96
ID: 34093267
I don't think so.  We are on a Windows/shared hosting platform. Only have access to our www directories.

Do I need (can I)to ask tech support to unblock ?
0
 
LVL 10

Accepted Solution

by:
TRW-Consulting earned 500 total points
ID: 34098465
Yeah, you need to ask your hosting provider about this. Ask them if they have an SMTP server available for their clients and what the address/port is.  And if it requires authentication you will need a username/password.  If they don't provide one then ask them if they are blocking outbound traffic for SMTP requests, and if so see if they can remove that block for you, in which case you will need permission to access some outside SMTP service. Looking at your code above leads me to believe you have SMTP service at Godaddy.com, and if that's so then you should be able to get the port and username/password from them.
0
 

Author Comment

by:PegOC96
ID: 34115587
Thank you for your help.  I did contact tech support and they do have a block. But they gave me the name of the relay server to use (which does not use authentication)  and I have finally gotten a test file to work.
0
 
LVL 10

Expert Comment

by:TRW-Consulting
ID: 34115820
Good deal.  Glad you got it to work.
0

Featured Post

3 Use Cases for Connected Systems

Our Dev teams are like yours. They’re continually cranking out code for new features/bugs fixes, testing, deploying, testing some more, responding to production monitoring events and more. It’s complex. So, we thought you’d like to see what’s working for us.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Loop through multiple arrays 13 28
PHP curl issue VERBOSE output 18 44
How can I implement a "Select All" with this configuration...? 6 41
Scroll 5 news at a time. 4 27
Since pre-biblical times, humans have sought ways to keep secrets, and share the secrets selectively.  This article explores the ways PHP can be used to hide and encrypt information.
Introduction This article is intended for those who are new to PHP error handling (https://www.experts-exchange.com/articles/11769/And-by-the-way-I-am-New-to-PHP.html).  It addresses one of the most common problems that plague beginning PHP develop…
This tutorial demonstrates how to identify and create boundary or building outlines in Google Maps. In this example, I outline the boundaries of an enclosed skatepark within a community park.  Login to your Google Account, then  Google for "Google M…
Video by: Mark
This lesson goes over how to construct ordered and unordered lists and how to create hyperlinks.

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question