?
Solved

Cant open InDesign .indd files from within SharePoint 2010

Posted on 2010-11-08
8
Medium Priority
?
3,188 Views
Last Modified: 2012-05-10
I cannot open InDesign .indd files from within SharePoint 2010

When opening the file using Internet explorer i recieve the following message.

Do you want to save this file, or find a program online to open it?
Name:file.latex

When opening the file in explorer view i recieve the following message.
Cannot open the document ......file.indd. You may not have permission or the document may be open already

What i think is happening is...

When a InDesign file is opened a lock file ~file .idlk is created and Sharepoint cant cope with the ~ symbol in the file name

0
Comment
Question by:RAV3R
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
  • 3
8 Comments
 
LVL 38

Expert Comment

by:Justin Smith
ID: 34092574
This could be an IIS issue.  You may look into http://support.microsoft.com/kb/326965
0
 

Author Comment

by:RAV3R
ID: 34097664
Thankyou for your comment.

The issue dosn't appear to be IIS as SharePoint will allow the uploading of .indd (Indesign files) and  .idlk (Indesign lock files.) It however has a mild heart attack when the file name contains a ~ character as this is a illegal chararcter within sharepoint.
0
 
LVL 38

Expert Comment

by:Justin Smith
ID: 34098716
Based on your original question, I understood it that you couldn't open .indd files at all in SP 2010.  Are you now saying this isn't the case?  You can open them as long as they don't have a "~" character?

~ is an illegal character in SharePoint, you can not really use it anywhere.

http://support.microsoft.com/kb/905231
0
Office 365 Training for Admins - 7 Day Trial

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

 

Author Comment

by:RAV3R
ID: 34098880
Sorry i will clarify,

I can upload .indd (Indesign files) successfully to sharepoint 2010
I cannot open .indd (Indesign files) from within sharepoint 2010 at all.

When a .indd (Indesign file) is opened normally (not from within sharepoint) it creates a lock file(~filename .idlk) and the  .indd (Indesign file) opens.

When a .indd (Indesign file) is opened within SharePoint the lock file (~filename .idlk) cannot be created as it contains the ~ character which is a illegal chararcter within sharepoint.

What i think is happening is...
With this lock file (~filename .idlk) unable to be created, indesign displays the error message "You may not have permission or the document may be open already" and fails to open.

Does this make more sence?
0
 
LVL 38

Accepted Solution

by:
Justin Smith earned 2000 total points
ID: 34101462
Yes, and I think your assessment is correct.  SharePoint is not going to allow a file with ~ in the name.  No way to get around it.
0
 

Author Comment

by:RAV3R
ID: 34108731
We are currently running InDesign CS3 does anyone know if this issue still exists on CS 4 or CS5?
0
 

Assisted Solution

by:RAV3R
RAV3R earned 0 total points
ID: 34169779
Looks like no solve only a workaround

Issue:
InDesign files cannot be opened from SharePoint

Cause:
When a .indd (InDesign file) is opened it creates a lock file(~filename .idlk) . The existence of this file tells other users that the InDesign file is in use and cannot be opened.
When a .indd (InDesign file) is opened within SharePoint the lock file (~filename .idlk) cannot be created as it contains the ~ character which is a illegal character within SharePoint.

With this lock file (~filename .idlk) unable to be created, InDesign displays the error message "You may not have permission or the document may be open already" and fails to open.

Solution: There is no known way to open a InDesign file from SharePoint

Workaround: Copy the InDesign file to your desktop, open, edit and save it from there. Once any changes have been saved copy the file back to U:\ (SharePoint)
0
 

Author Closing Comment

by:RAV3R
ID: 34195150
No solution found only work around
0

Featured Post

VIDEO: THE CONCERTO CLOUD FOR HEALTHCARE

Modern healthcare requires a modern cloud. View this brief video to understand how the Concerto Cloud for Healthcare can help your organization.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Last week I faced a strange issue recently, i have deployed SharePoint 2003 servers for one project and one of the requirements was to open SharePoint site from same server. when i was trying to open site from the same server i was getting authentic…
The Scenario: Let’s say you have a quote worksheet in Excel that you use to work up sales figures and such for your clients. You utilize SharePoint to manage and keep track of these documents. You would like values from your worksheet to populate Sh…
Michael from AdRem Software explains how to view the most utilized and worst performing nodes in your network, by accessing the Top Charts view in NetCrunch network monitor (https://www.adremsoft.com/). Top Charts is a view in which you can set seve…
How to fix incompatible JVM issue while installing Eclipse While installing Eclipse in windows, got one error like above and unable to proceed with the installation. This video describes how to successfully install Eclipse. How to solve incompa…

777 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question