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Cant open InDesign .indd files from within SharePoint 2010

Posted on 2010-11-08
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Last Modified: 2012-05-10
I cannot open InDesign .indd files from within SharePoint 2010

When opening the file using Internet explorer i recieve the following message.

Do you want to save this file, or find a program online to open it?
Name:file.latex

When opening the file in explorer view i recieve the following message.
Cannot open the document ......file.indd. You may not have permission or the document may be open already

What i think is happening is...

When a InDesign file is opened a lock file ~file .idlk is created and Sharepoint cant cope with the ~ symbol in the file name

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Question by:RAV3R
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LVL 38

Expert Comment

by:Justin Smith
ID: 34092574
This could be an IIS issue.  You may look into http://support.microsoft.com/kb/326965
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Author Comment

by:RAV3R
ID: 34097664
Thankyou for your comment.

The issue dosn't appear to be IIS as SharePoint will allow the uploading of .indd (Indesign files) and  .idlk (Indesign lock files.) It however has a mild heart attack when the file name contains a ~ character as this is a illegal chararcter within sharepoint.
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LVL 38

Expert Comment

by:Justin Smith
ID: 34098716
Based on your original question, I understood it that you couldn't open .indd files at all in SP 2010.  Are you now saying this isn't the case?  You can open them as long as they don't have a "~" character?

~ is an illegal character in SharePoint, you can not really use it anywhere.

http://support.microsoft.com/kb/905231
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Author Comment

by:RAV3R
ID: 34098880
Sorry i will clarify,

I can upload .indd (Indesign files) successfully to sharepoint 2010
I cannot open .indd (Indesign files) from within sharepoint 2010 at all.

When a .indd (Indesign file) is opened normally (not from within sharepoint) it creates a lock file(~filename .idlk) and the  .indd (Indesign file) opens.

When a .indd (Indesign file) is opened within SharePoint the lock file (~filename .idlk) cannot be created as it contains the ~ character which is a illegal chararcter within sharepoint.

What i think is happening is...
With this lock file (~filename .idlk) unable to be created, indesign displays the error message "You may not have permission or the document may be open already" and fails to open.

Does this make more sence?
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LVL 38

Accepted Solution

by:
Justin Smith earned 500 total points
ID: 34101462
Yes, and I think your assessment is correct.  SharePoint is not going to allow a file with ~ in the name.  No way to get around it.
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Author Comment

by:RAV3R
ID: 34108731
We are currently running InDesign CS3 does anyone know if this issue still exists on CS 4 or CS5?
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Assisted Solution

by:RAV3R
RAV3R earned 0 total points
ID: 34169779
Looks like no solve only a workaround

Issue:
InDesign files cannot be opened from SharePoint

Cause:
When a .indd (InDesign file) is opened it creates a lock file(~filename .idlk) . The existence of this file tells other users that the InDesign file is in use and cannot be opened.
When a .indd (InDesign file) is opened within SharePoint the lock file (~filename .idlk) cannot be created as it contains the ~ character which is a illegal character within SharePoint.

With this lock file (~filename .idlk) unable to be created, InDesign displays the error message "You may not have permission or the document may be open already" and fails to open.

Solution: There is no known way to open a InDesign file from SharePoint

Workaround: Copy the InDesign file to your desktop, open, edit and save it from there. Once any changes have been saved copy the file back to U:\ (SharePoint)
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Author Closing Comment

by:RAV3R
ID: 34195150
No solution found only work around
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