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windows 2003 server / exchange routing group failed

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Last Modified: 2012-06-27
we have 2 microsoft windows 2003 servers in 2 different physical locations. One of our servers is responsible for receiving all of the email for our domain, and we have configured a routing group to forward all email for local users of our other server, which is using the same domain name.

This has been working fine for the paste couple of years.

The problem is that email for our second server is not now being recieved at the second server. I can see nothing under the actual Routing Group itself, but we can see dozens of emails stuck in our first servers queue - ie Server Routing Group Queue with unreachable destinations..

All of the queues in our second server are clear.

We have found that when we kill the process "inetinfo" it automatically restarts itself and then when we have refreshed the queues, the mail that was stuck in the unreachable queue is transferred to the correct active queue and messages start being handed off again.

Shortly after the process happens again. ie mail builds up in the unreachable destination queue again, etc.

Can anyone assist in how we go about troubleshooting this problem, as we need to get mail flowing 2 our remote site ASAP.
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