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permissions for catalog content.

Posted on 2010-11-09
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1,311 Views
Last Modified: 2012-05-10
what does the error
RS has not been granted access to the catalog content.
could mean-

where can this be checked/changed in the DB or in the server?

thanks
0
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Question by:anushahanna
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35 Comments
 
LVL 10

Expert Comment

by:Humpdy
ID: 34091954
Can you run reporting services configuration
and initialize reporting services against the correct server\database
0
 
LVL 6

Author Comment

by:anushahanna
ID: 34092801
how i do this in SSRS 2000 (on 2003 OS)

thanks
0
 
LVL 10

Expert Comment

by:Humpdy
ID: 34092964
Start ? Programs ? SQL Server ? Reporting Services ? Configuration

you should it in there no ?
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LVL 6

Author Comment

by:anushahanna
ID: 34092971
not in 2000...
0
 
LVL 6

Author Comment

by:anushahanna
ID: 34092983
this is what we find,,
ssrs.jpg
0
 
LVL 10

Expert Comment

by:Humpdy
ID: 34093026
rsconfig -c -s<yourservername> -dreportserver -aSQL -u<username> -p<password>

can you try this please ?
0
 
LVL 6

Author Comment

by:anushahanna
ID: 34093070
i will be using windows authentication.. and i will be running on local .. so should it be

rsconfig -c -dreportserver
0
 
LVL 10

Expert Comment

by:Humpdy
ID: 34093092
even if you're running from local, you need to specify the server name

0
 
LVL 6

Author Comment

by:anushahanna
ID: 34093107
OK - i tried
rsconfig -c -sPOSSAND2 -dreportserver
and got
Missing required argument: authtype
0
 
LVL 10

Expert Comment

by:Humpdy
ID: 34093135
rsconfig -c -sPOSSAND2 -aWindows -dReportServer

the last switch -d, replace reportserver with the actual name of the reportserver database.
probably something like POSSANDReportServer
0
 
LVL 6

Author Comment

by:anushahanna
ID: 34093224
thanks very much - that worked!

before the error was
*Report Server has not been granted access to the catalog content.

after running the command, i get
*The RSReportServer.config file has been modified.
*Schedule and Delivery Processor cannot connect to the report server database.
 
The report server cannot open a connection to the report server database. A connection to the database is required for all requests and processing. (rsReportServerDatabaseUnavailable) Login failed for user 'NT AUTHORITY\NETWORK SERVICE'.

is this related to the original problem?
0
 
LVL 10

Expert Comment

by:Humpdy
ID: 34093246
ok, can you just restart the reporting services service,
I'll get a couple of a commands for you in the mean time.
0
 
LVL 10

Expert Comment

by:Humpdy
ID: 34093291
ok, the windows logon, you are connected with, which you did the rsconfig command,
are you able to logon to enterprise manager with your windows credentials and query the databases ?

0
 
LVL 10

Expert Comment

by:Humpdy
ID: 34093408
also, just try changing the reporting services service account to use Local System instead of Network Service.
It's just a permissions issue now, once that's sorted it'll come back online.
0
 
LVL 6

Author Comment

by:anushahanna
ID: 34093564
>>ok, can you just restart the reporting services service,

is that the service name : "ReportServer"

>>are you able to logon to enterprise manager with your windows credentials and query the databases

yes

0
 
LVL 10

Expert Comment

by:Humpdy
ID: 34093592
correct,
if you click on run, type in services.msc, you should see reporting services or report server.
double click on that, and change the logon for it to localsystem.
0
 
LVL 6

Author Comment

by:anushahanna
ID: 34093619
>>just try changing the reporting services service account to use Local System instead of Network Service.

you mean here, right? will we be coming back to using Network Service? then i need to make sure first that i have the password secured and ready..
RS.bmp
0
 
LVL 10

Expert Comment

by:Humpdy
ID: 34093640
no, it'll be ok, you can change it to local system for good.
ideally later, you'll change it later to a proper domain a/c.
0
 
LVL 10

Expert Comment

by:Humpdy
ID: 34093653
by the way, if that doesn't work,
then change the a/c to use your windows authentication that you're logged on with.
0
 
LVL 6

Author Comment

by:anushahanna
ID: 34093835
thank you-

I change it to LOCAL SYSTEM

before changing, the error was
Schedule and Delivery Processor cannot connect to the report server database.

Now the error is
Schedule and Delivery Processor has not been granted access to the catalog content.

Do you see the play of words "cannot" vs "has not been granted"
0
 
LVL 10

Expert Comment

by:Humpdy
ID: 34093868
ok, so you now need to give the local system account permissions in SQL
to the reportserver databases. You can do that in enterprise manager, security.

getting there :-), that's a better error message at least
0
 
LVL 6

Author Comment

by:anushahanna
ID: 34093920
OK- right after it said "Schedule and Delivery Processor has not been granted access to the catalog content."
it also says now
Report Server cannot connect to the report server database.
0
 
LVL 6

Author Comment

by:anushahanna
ID: 34093949
I tried my own domain account...

it says "Schedule and Delivery Processor has not been granted access to the catalog content."

the account i used is sysadmin on the database.. so should have all permissions to access the database...
0
 
LVL 6

Author Comment

by:anushahanna
ID: 34093962
>>so you now need to give the local system account permissions in SQL
to the reportserver databases. You can do that in enterprise manager, security.

what exact permissions? do_owner?
0
 
LVL 10

Expert Comment

by:Humpdy
ID: 34093984
can you  put it to sysadmin for the moment and you can change it after.
0
 
LVL 6

Author Comment

by:anushahanna
ID: 34094069
yes right now it is the windows account profile i used, and it is already sysadmin.. that is what you meant, right?

0
 
LVL 10

Expert Comment

by:Humpdy
ID: 34094079
RSReportServer.config

can you find that file, and post contents of it here ?
0
 
LVL 6

Author Comment

by:anushahanna
ID: 34094086
with "local account", do you check where it says "Allow service to interact with desktop"
0
 
LVL 10

Expert Comment

by:Humpdy
ID: 34094098
no need for that no.
but please change it from local account, to the windows account you're currently logged on with. that should do the trick I think..
0
 
LVL 6

Author Comment

by:anushahanna
ID: 34094114
here it is..
<Configuration>
	<Dsn>AQAAANCMnd8BFdERjHoAwE/Cl+sBAAAA7WwWPP04NUWcRthO9VUsAAQAAAAiAAAAUgBlAHAAbwBy
AHQAaQBuAGcAIABTAGUAcgB2AGUAcgAAAANmAACoAAAAEAAAANIvvgDApcab3HYeZwjqi7wAAAAA
BIAAAKAAAAAQAAAACACJAsFRh1xm1smPZYuWhiABAADbg+kWiDk9uteP8V+Sw6UT7xQfbHqpRS98
gSPv6ixa4CaBS4oGCWU7ddlz/U0iXfmsOjwFDy4XKJPFg6ofV5uYOwZUtmXH4qhRxtXBfG97ysrL
KUvMo5QvnGKt5wHXppnNA0ni8+JSTVllHiHHd+rDxJQ7cqKe9RSpHECr4NxvpsnA6TOJ86ZrPeTH
vRnEUpwGNY/dXikIPfN38uj+8w4QQb9mLio1cE94kvom1IIk6U2upi2JVzRNScIYGLVaIBGzxdhE
Zxb2Ue1bpYDq78npHjVnXrUwv9Yct97M3NKfzJSxqbQWXltjGOLRl1K57sCOlWfah4P5SXyDtGUx
JzfTmWuL/oIwdzbuest/jtYbNQeUXhGNj8onFjkjFBO0NJMUAAAAsoqNxXzhfL8YzYBqfGWxe+t0
P+U=</Dsn>
	<ConnectionType>Default</ConnectionType>
	<LogonUser>AQAAANCMnd8BFdERjHoAwE/Cl+sBAAAA7WwWPP04NUWcRthO9VUsAAQAAAAiAAAAUgBlAHAAbwBy
AHQAaQBuAGcAIABTAGUAcgB2AGUAcgAAAANmAACoAAAAEAAAAHsA1r/vPumyPwHbEPU403oAAAAA
BIAAAKAAAAAQAAAA6qW//NPcagxpxPblBF56SSAAAACN7t01LQE95XVRoE+igqVcDs/gYVpykhAH
uWGj343IthQAAAAZLEWj5PbcBST3T5ZwJoooPibZ+g==</LogonUser>
	<LogonDomain>AQAAANCMnd8BFdERjHoAwE/Cl+sBAAAA7WwWPP04NUWcRthO9VUsAAQAAAAiAAAAUgBlAHAAbwBy
AHQAaQBuAGcAIABTAGUAcgB2AGUAcgAAAANmAACoAAAAEAAAAFfyd1e9lSEFxDPAJfv/HAUAAAAA
BIAAAKAAAAAQAAAApx8VomxmpMqzHf68281IPhAAAABnreZTPNElBKchGATAzvhCFAAAAIHNVK1j
nIr2d4M+z+qxwzJuUin7
</LogonDomain>
	<LogonCred>AQAAANCMnd8BFdERjHoAwE/Cl+sBAAAA7WwWPP04NUWcRthO9VUsAAQAAAAiAAAAUgBlAHAAbwBy
AHQAaQBuAGcAIABTAGUAcgB2AGUAcgAAAANmAACoAAAAEAAAAKRozeQuqACdcEQL5PS1SloAAAAA
BIAAAKAAAAAQAAAAJCsQY8tcfz1ILAjon25H+hgAAACFU1cb380DfZjNDcoWPQpP8cpoIUPgOYkU
AAAAgTJN0pxpUdHHcz9mNfjL7E1m8eo=</LogonCred>
	<InstanceId>MSSQL.1</InstanceId>
	<InstallationID>{b06a53ac-f26e-4ecd-9073-dc6680f6aa8f}</InstallationID>
	<Add Key="SecureConnectionLevel" Value="0"/>
	<Add Key="InstanceName" Value="MSSQLSERVER"/>
	<Add Key="ProcessRecycleOptions" Value="0"/>
	<Add Key="CleanupCycleMinutes" Value="10"/>
	<Add Key="SQLCommandTimeoutSeconds" Value="60"/>
	<Add Key="MaxActiveReqForOneUser" Value="20"/>
	<Add Key="DatabaseQueryTimeout" Value="120"/>
	<Add Key="RunningRequestsScavengerCycle" Value="60"/>
	<Add Key="RunningRequestsDbCycle" Value="60"/>
	<Add Key="RunningRequestsAge" Value="30"/>
	<Add Key="MaxScheduleWait" Value="5"/>
	<Add Key="DisplayErrorLink" Value="true"/>
	<Service>
		<IsSchedulingService>True</IsSchedulingService>
		<IsNotificationService>True</IsNotificationService>
		<IsEventService>True</IsEventService>
		<PollingInterval>10</PollingInterval>
		<MemoryLimit>60</MemoryLimit>
		<RecycleTime>720</RecycleTime>
		<MaximumMemoryLimit>80</MaximumMemoryLimit>
		<MaxAppDomainUnloadTime>30</MaxAppDomainUnloadTime>
		<MaxQueueThreads>0</MaxQueueThreads>
		<UrlRoot>http://POSSAND2/ReportServer</UrlRoot>
		<UnattendedExecutionAccount>
			<UserName></UserName>
			<Password></Password>
			<Domain></Domain>
		</UnattendedExecutionAccount>
		<PolicyLevel>rssrvpolicy.config</PolicyLevel>
	</Service>
	<Extensions>
		<Delivery>
			<Extension Name="Report Server FileShare" Type="Microsoft.ReportingServices.FileShareDeliveryProvider.FileShareProvider,ReportingServicesFileShareDeliveryProvider">
				<MaxRetries>3</MaxRetries>
				<SecondsBeforeRetry>900</SecondsBeforeRetry>
				<Configuration>
					<FileShareConfiguration>
						<ExcludedRenderFormats>
							<RenderingExtension>HTMLOWC</RenderingExtension>
							<RenderingExtension>NULL</RenderingExtension>
						</ExcludedRenderFormats>
					</FileShareConfiguration>
				</Configuration>
			</Extension>
			<Extension Name="Report Server Email" Type="Microsoft.ReportingServices.EmailDeliveryProvider.EmailProvider,ReportingServicesEmailDeliveryProvider">
				<MaxRetries>3</MaxRetries>
				<SecondsBeforeRetry>900</SecondsBeforeRetry>
				<Configuration>
					<RSEmailDPConfiguration>
						<SMTPServer>mail.state.pa.us</SMTPServer>
						<SMTPServerPort></SMTPServerPort>
						<SMTPAccountName></SMTPAccountName>
						<SMTPConnectionTimeout></SMTPConnectionTimeout>
						<SMTPServerPickupDirectory></SMTPServerPickupDirectory>
						<SMTPUseSSL></SMTPUseSSL>
						<SendUsing></SendUsing>
						<SMTPAuthenticate></SMTPAuthenticate>
						<From>POSSAND2</From>
						<EmbeddedRenderFormats>
							<RenderingExtension>MHTML</RenderingExtension>
						</EmbeddedRenderFormats>
						<PrivilegedUserRenderFormats></PrivilegedUserRenderFormats>
						<ExcludedRenderFormats>
							<RenderingExtension>HTMLOWC</RenderingExtension>
							<RenderingExtension>NULL</RenderingExtension>
						</ExcludedRenderFormats>
						<SendEmailToUserAlias>True</SendEmailToUserAlias>
						<DefaultHostName></DefaultHostName>
						<PermittedHosts></PermittedHosts>
					</RSEmailDPConfiguration>
				</Configuration>
			</Extension>
			<Extension Name="NULL" Type="Microsoft.ReportingServices.NullDeliveryProvider.NullProvider,ReportingServicesNullDeliveryProvider"/>
		</Delivery>
		<Render>
			<Extension Name="XML" Type="Microsoft.ReportingServices.Rendering.XmlDataRenderer.XmlDataReport,Microsoft.ReportingServices.XmlRendering"/>
			<Extension Name="NULL" Type="Microsoft.ReportingServices.Rendering.NullRenderer.NullReport,Microsoft.ReportingServices.NullRendering" Visible="false"/>
			<Extension Name="CSV" Type="Microsoft.ReportingServices.Rendering.CsvRenderer.CsvReport,Microsoft.ReportingServices.CsvRendering"/>
			<Extension Name="IMAGE" Type="Microsoft.ReportingServices.Rendering.ImageRenderer.ImageReport,Microsoft.ReportingServices.ImageRendering"/>
			<Extension Name="PDF" Type="Microsoft.ReportingServices.Rendering.ImageRenderer.PdfReport,Microsoft.ReportingServices.ImageRendering"/>
			<Extension Name="HTML4.0" Type="Microsoft.ReportingServices.Rendering.HtmlRenderer.Html40RenderingExtension,Microsoft.ReportingServices.HtmlRendering" Visible="false"/>
			<Extension Name="HTML3.2" Type="Microsoft.ReportingServices.Rendering.HtmlRenderer.Html32RenderingExtension,Microsoft.ReportingServices.HtmlRendering" Visible="false"/>
			<Extension Name="MHTML" Type="Microsoft.ReportingServices.Rendering.HtmlRenderer.MHtmlRenderingExtension,Microsoft.ReportingServices.HtmlRendering"/>
			<Extension Name="EXCEL" Type="Microsoft.ReportingServices.Rendering.ExcelRenderer.ExcelRenderer,Microsoft.ReportingServices.ExcelRendering"/>
			<Extension Name="HTMLOWC" Type="Microsoft.ReportingServices.Rendering.HtmlRenderer.HtmlOWCRenderingExtension,Microsoft.ReportingServices.HtmlRendering">
				<Configuration>
					<OWCConfiguration>
						<OWCDownloadLocation language="de">http://office.microsoft.com/germany/downloads/2002/owc10.aspx</OWCDownloadLocation>
						<OWCDownloadLocation language="en">http://office.microsoft.com/downloads/2002/owc10.aspx</OWCDownloadLocation>
						<OWCDownloadLocation language="ja">http://office.microsoft.com/japan/downloads/2002/owc10.aspx</OWCDownloadLocation>
						<OWCDownloadLocation language="zh-chs">http://office.microsoft.com/china/downloads/2002/owc10.aspx</OWCDownloadLocation>
						<OWCDownloadLocation language="zh-cht">http://office.microsoft.com/china/downloads/2002/owc10.aspx</OWCDownloadLocation>
						<OWCDownloadLocation language="es">http://office.microsoft.com/spain/downloads/2002/owc10.aspx</OWCDownloadLocation>
						<OWCDownloadLocation language="ko">http://office.microsoft.com/korea/downloads/2002/owc10.aspx</OWCDownloadLocation>
						<OWCDownloadLocation language="fr">http://office.microsoft.com/france/downloads/2002/owc10.aspx</OWCDownloadLocation>
						<OWCDownloadLocation language="it">http://office.microsoft.com/italy/downloads/2002/owc10.aspx</OWCDownloadLocation>
					</OWCConfiguration>
				</Configuration>
			</Extension>
		</Render>
		<Data>
			<Extension Name="SQL" Type="Microsoft.ReportingServices.DataExtensions.SqlConnectionWrapper,Microsoft.ReportingServices.DataExtensions"/>
			<Extension Name="OLEDB" Type="Microsoft.ReportingServices.DataExtensions.OleDbConnectionWrapper,Microsoft.ReportingServices.DataExtensions"/>
			<Extension Name="ORACLE" Type="Microsoft.ReportingServices.DataExtensions.OracleClientConnectionWrapper,Microsoft.ReportingServices.DataExtensions"/>
			<Extension Name="ODBC" Type="Microsoft.ReportingServices.DataExtensions.OdbcConnectionWrapper,Microsoft.ReportingServices.DataExtensions"/>
		</Data>
		<Security>
			<Extension Name="Windows" Type="Microsoft.ReportingServices.Authorization.WindowsAuthorization, Microsoft.ReportingServices.Authorization"/>
		</Security>
		<Authentication>
			<Extension Name="Windows" Type="Microsoft.ReportingServices.Authentication.WindowsAuthentication, Microsoft.ReportingServices.Authorization"/>
		</Authentication>
		<EventProcessing>
			<Extension Name="SnapShot Extension" Type="Microsoft.ReportingServices.Library.HistorySnapShotCreatedHandler,ReportingServicesLibrary">
				<Event>
					<Type>ReportHistorySnapshotCreated</Type>
				</Event>
			</Extension>
			<Extension Name="Timed Subscription Extension" Type="Microsoft.ReportingServices.Library.TimedSubscriptionHandler,ReportingServicesLibrary">
				<Event>
					<Type>TimedSubscription</Type>
				</Event>
			</Extension>
			<Extension Name="Cache Update Extension" Type="Microsoft.ReportingServices.Library.ReportExecutionSnapshotUpdateEventHandler,ReportingServicesLibrary">
				<Event>
					<Type>SnapshotUpdated</Type>
				</Event>
			</Extension>
		</EventProcessing>
	</Extensions>
</Configuration>

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LVL 6

Author Comment

by:anushahanna
ID: 34094119
>>but please change it from local account, to the windows account you're currently logged on with. that should do the trick I think

tried both.. right now it is using windows account.. still failed..
0
 
LVL 6

Author Comment

by:anushahanna
ID: 34094135
the path of the config file was C:\Program Files\Microsoft SQL Server\MSSQL\Reporting Services\ReportServer\RSReportServer.config  

jfyi-
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LVL 10

Accepted Solution

by:
Humpdy earned 500 total points
ID: 34094162
http://POSSAND2/ReportServer

can you do a print screen of what you see when you go to this address please
0
 
LVL 6

Author Comment

by:anushahanna
ID: 34094558
Thanks very much - it worked.

so it seems like we used 3 commands in all - rskeymgmt rsconfig and rsactivate
0
 
LVL 6

Author Comment

by:anushahanna
ID: 34095638
Humpdy, sorry i jumped too quickly.. it worked only when given credentials.. but users are all getting prompts and should not be...

so back to square 2 (you already helped get to where i am from square 1 - in a better place than when started)...
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