HP MSL2024 1 LTO-4 Ultr 1760 SAS Library not detected by BackupExec 11d
Posted on 2010-11-09
I have HP MSL2024 1 LTO-4 Ultr 1760 SAS Library connected to Wn2003 Enterprice 32bit server via HP P212/ZM Smart Array Controller.
Both LTO-4 tape drive and library are detected by Windows OS with Bus Number 7, Target Id 0, LUN 0 and Bus Number 7, Target Id 0, LUN 1 appropriately.
But Backup Ecec 11d detects LTO-4 device drive as standalone device and does not detects library.
According to BackupExec 11d HCL all shall works. The BackupExec 11d is updated with latest availbale be7170RHF37_32bit_300325 DDI and SP5 is installed.
Could you please advsie.