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  • Status: Solved
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Calendar invites not auto-accepting (displayed as tentative)

For some reason I can’t properly get newly created calendar resources to work properly. I’ve done this a hundred times before, but for some reason its not working now.

We run Exchange 2003 SP2, and most clients are Outlook 2007 or 2010… I’ve
re-read the various how-to’s online again for reference:

http://support.microsoft.com/kb/291616
and
http://www.msexchange.org/tutorials/Booking-Resources-ExchangeServer-2003-Outlook-System-2003.html

I’ve given “default” and “all” (an internal group containing all users) Author permissions, but the meetings are not being properly accepted.  After I send an invite in which I’ve scheduled the room as a resource, and I open that mailbox in Outlook, the meeting is always “tentative” and the message is sitting in the inbox waiting to be accepted…

The behavior is the same if I'm using an Oultook client or going to the mailbox directly via OWA.

Any ideas?

thx
0
aschettino
Asked:
aschettino
1 Solution
 
anandkumardevaCommented:
Hi,

Did you check Auto accept agent is configured,

The steps in detail are as follows:

Create a new user named the same as the resource you want to publish.
Logon as this virtual user resource.
Configure the settings for Free-/Busy to:
Automatically accept new bookings if free time is available
Automatically decline bookings if there are already bookings
If needed, grant the appropriate users access to this new resource by choosing the corresponding security level.
Logoff.
Logon as user and test everythingto make sure it is working properly.

~ Anand
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aschettinoAuthor Commented:
Yes, those steps are in the article's above.  These are my settings:


Capture.JPG
Capture2.JPG
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aschettinoAuthor Commented:
There appears to be a bug in Outlook 2010:
http://support.microsoft.com/kb/982774 

Will attempt the fix, then report back
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CMMacSupportCommented:
One thing I don't see in your links is registering the mailbox with the Auto accept agent. There is a manual here with the steps to register the mailbox so that the agent auto processes them.
http://technet.microsoft.com/en-us/library/aa997184(EXCHG.65).aspx 
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Alan HardistyCo-OwnerCommented:
This question has been classified as abandoned and is being closed as part of the Cleanup Program. See my comment at the end of the question for more details.
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