Avatar of J Molina
J MolinaFlag for United States of America asked on

Problems sync. calendar with owa calendar, ipad calendar & iphone calendar

Hi guys, Hope you can help me out!
I have a user, actually the President of the company who is having issues with his calendar synching up primarly with OWA, then with ipad, iphone.

So, when he puts his 11:00AM for the next day, he won't see it on owa, then he is missing his 10:30 & 11:00AM appoitnments in iphone & ipad.

Please help, very critical to get this resolve today!
Exchange

Avatar of undefined
Last Comment
Alan Hardisty

8/22/2022 - Mon
Alan Hardisty

What version of Exchange are you using?
When he is entering his appointments - what device is he using?  PC with Outlook, OWA, iPad or the iPhone.
If Outlook - sounds like his Offline file is not syncing properly - just delete it and re-create it (close Outlook first - then delete the .OST file - then open up Outlook and wait for the file to be regerated completely).
ASKER
J Molina

Exchange 2003.

He is using his PC with outlook.

ASKER
J Molina

If outlook > that will make synchronizing to all of those devices?? (owa, ipad, iphone)
Experts Exchange is like having an extremely knowledgeable team sitting and waiting for your call. Couldn't do my job half as well as I do without it!
James Murphy
ASKER CERTIFIED SOLUTION
Alan Hardisty

Log in or sign up to see answer
Become an EE member today7-DAY FREE TRIAL
Members can start a 7-Day Free trial then enjoy unlimited access to the platform
Sign up - Free for 7 days
or
Learn why we charge membership fees
We get it - no one likes a content blocker. Take one extra minute and find out why we block content.
See how we're fighting big data
Not exactly the question you had in mind?
Sign up for an EE membership and get your own personalized solution. With an EE membership, you can ask unlimited troubleshooting, research, or opinion questions.
ask a question
ASKER
J Molina

Ok, Great. Let me get a hold of the user and I will you and update later today hopefully with a resolution or next steps.
Thanks a lot
Alan Hardisty

No probs - if that doesn't work - I'll let you know what Plan B is - which you might not like :(
Alan
ASKER
J Molina

Hey, currently at the user: what's the best way to do the blow away the .ost file?...so i can make sure it work! don't want to make the problem worste!
Get an unlimited membership to EE for less than $4 a week.
Unlimited question asking, solutions, articles and more.
ASKER
J Molina

Ok, i rename the old ost and create a new...user is going to add a calendar and check later tonight.

Thank You so much for assistance, it's greatly appreciated

JM
Alan Hardisty

No problems - I'm around for about 3 more hours or so tonight.
ASKER
J Molina

Hey,
I didn't work!

An example from the future – calendar for tomorrow: 11/11
Outlook application calendar has all meetings
OWA is missing 9:30 am meeting (a recurring meeting that was changed for this instance)
iPad/iPhone is missing 9:30 am meeting (a recurring meeting that was changed for this instance) and 4:30 pm meeting (that was tentatively accepted)
Experts Exchange has (a) saved my job multiple times, (b) saved me hours, days, and even weeks of work, and often (c) makes me look like a superhero! This place is MAGIC!
Walt Forbes
Alan Hardisty

In that case - plan B is to dismount the mailstore and repair it!
You need to run:
eseutil /p
eseutil /d
isinteg -s servername -fix -tests alltests
If you are not familiar with how to do this, please let me know and I will give you more specific steps.
isinteg needs to be run as many times as it takes to see 0 errors and 0 fixes in the last output line on the screen.
eseutil takes about 1 hour to process 4-6 Gb of mailstore, so the larer the mailstore - the longer it will be offline!