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How to disable test messaging in Exchange 2010

Posted on 2010-11-09
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Last Modified: 2012-05-10
We are rolling out Exchange 2010 in our environment. Upgrading from Exchange 2007. One of the features I am not too happy about is the ability to send instant messages from OWA and Outlook in 2010. I need to disable this feature before I start moving users over to 2010. I cannot have users pulling down text messages from their phones when they connect with ActiveSync. Most users will freak out if this happens and I cannot believe this feature is enabled by default. I am working in a test environment right now and I am trying to figure out a way to disable this feature. Someone said using the Segmentation tab under the OWA virtual server properties would work but it does not. I disabled Test Messaging and Instant Messaging but I was still able to pull down text messages in my Outlook from my mobile device. There has to be a way to disable this feature on the server.
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Question by:osiexchange
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Expert Comment

by:Saakar
ID: 34099306
To disable Text Messaging you have to run the following command, this will disable it for all users..
Set-owavirtualdirectory -TextMessagingEnabled:$false
Additionally The mobile device has to be a Windows Mobile 6.1 No iPhone, no Blackberries have this functionality.
More information @ the link below
http://technet.microsoft.com/en-us/library/bb123515.aspx 
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Author Comment

by:osiexchange
ID: 34101585
I will try this but it probably will not work. This achieves the same result as disabling using the Segmentation tab which did not help.
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Author Comment

by:osiexchange
ID: 34112754
This did not work. I disabled both Instant Messaging and Text Messaging at the Organizational level and the Server level and I am still getting Text messages in my Outlook and OWA from my mobile device. Any other ideas? There has to be a way to disable this feature.
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LVL 12

Expert Comment

by:Saakar
ID: 34212895
Try creating a new Test policy for EAS using the technet beow and accept it on the device, for this you may have to recreate the Mobile Device profile agai

http://technet.microsoft.com/en-us/library/bb123756(EXCHG.80).aspx

What we are looking for is -AllowTextMessaging $False parameter

Hope this helps!!
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Author Comment

by:osiexchange
ID: 34231726
I tried this already. All this does is disable text messaging on the phone. Not something I want to do.
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Accepted Solution

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osiexchange earned 0 total points
ID: 34464626
I will be escalating this to Microsoft support.
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Author Closing Comment

by:osiexchange
ID: 34505843
Had to escalate to Microsoft support
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