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Incorrect Laptop Password

I have a customer who dropped off a laptop.  Somehow one of the two user accounts that is on the Laptop has lost its password. The client can not login.

In the old days I used to remove the internal battery, about the size of a coin, for a few hours.  This would reset the password.

In this case the laptop has MS Windows 7.  Its one of the Windows 7 accounts that has lost its password

Robbie

Windows 7SecurityMicrosoft Legacy OS

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robbiebreslin, any feedback?
Microsoft Legacy OS
Microsoft Legacy OS

The Microsoft Legacy Operating System topic includes legacy versions of Microsoft operating systems prior to Windows 2000: All versions of MS-DOS and other versions developed for specific manufacturers and Windows 3/3.1, Windows 95 and Windows 98, plus any other Windows-related versions, and Windows Mobile.

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