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Microsoft Outlook, outbox mail doesn't go to sent folder

Posted on 2010-11-09
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Last Modified: 2012-05-10
I have MS Outlook 2003, recently I've been sending emails fine but notice that the emails I've just sent stays in the Outbox folder but the emails have gone as I get replies back, it doesn't seem to move the sent emails into Sent folder, how can I get it to move to the sent folder as it use to.
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Question by:widenetcsl
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by:Pacane
ID: 34095012
Where do the e-mails stay? In the drafts?
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Author Comment

by:widenetcsl
ID: 34095114
It just stays in the Outbox, normally the email shows in the outbox for a few second while it sends out but in my case, it sends the email and just sits there in the outbox.
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by:Pacane
ID: 34095129
And you say it's sending the mail for real?

If it is, you could try fixing this by creating a rule for outgoing messages... But it really shouldnt be necessary.
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Author Comment

by:widenetcsl
ID: 34095150
Yep, very strange but true, have tried the uninstall/reinstall but still the same, I'll give the rule thing ago.
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Assisted Solution

by:morganmce
morganmce earned 248 total points
ID: 34097671
It sounds like the PST is in the Outlook 97-2002 format of PST and the PST is approaching capacity. (Officially 2GB is the max, but really from 1.5GB up the PST becomes less stable).

Did you have that PST previously under Outlook 97/2000/2003?

If yes, I would try creating a new PST with Outlook 2003 (default will be the newer format) as your primary delivery location and then import the contents of your old PST into that and delete it.
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Pacane earned 252 total points
ID: 34098173
That means, you could create different archive files, (let's say 1 per year) and you should be Ok.

If you need instructions to make an archive, let me know.
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