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  • Status: Solved
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Server 2003 crashes every time we perform windows updates

We have a windows 2003 sp2 server that is crashing every time we attempt to apply windows updates. It is functioning as a web server. there is nothing in the event log which is indicating why it crashes.
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VMdave
Asked:
VMdave
1 Solution
 
BCipolloneCommented:
Is it Blue Screening? Are you capturing memory dumps of the crashes?
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Darius GhassemCommented:
Go to the command prompt run sfc /scannow
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rindiCommented:
Apart from zipping and posting the last 3 minidumps, scan the server for malware.
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akhalighiCommented:
- Get the dump or at least the message on BOD , it will be helpful . it's possible that a driver mismatch happens and causes a failure. BOD will give more information about the file that is involved.

- How do you update windows ? WSUS or Microsoft web site ? this time don't deploy all patches together ; apply secuity and critical updates ONLY. avoid deploying driver updates .. those ones are usually causing blue screens.

- a Hard disk check will be helpful ; try "chkdsk " before applying updates.
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ChiefITCommented:
Updates will reboot the computer to complete the update process. Is this what you mean by a crash is the server reboots itself?
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ChiefITCommented:
It sounds like you have a default domain policy for windows updates to install and reboot automatically.
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VMdaveAuthor Commented:
Chief IT no it is a BSOD it is not a normal reboot I am going to try the SFC/scannow this weekend.
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rindiCommented:
Why don't you zip the last 3 minidumps like we have asked, and attach them?
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