Solved

Server 2003 crashes every time we perform windows updates

Posted on 2010-11-09
8
490 Views
Last Modified: 2012-05-10
We have a windows 2003 sp2 server that is crashing every time we attempt to apply windows updates. It is functioning as a web server. there is nothing in the event log which is indicating why it crashes.
0
Comment
Question by:VMdave
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
8 Comments
 
LVL 13

Expert Comment

by:BCipollone
ID: 34095189
Is it Blue Screening? Are you capturing memory dumps of the crashes?
0
 
LVL 59

Expert Comment

by:Darius Ghassem
ID: 34095235
Go to the command prompt run sfc /scannow
0
 
LVL 88

Expert Comment

by:rindi
ID: 34095308
Apart from zipping and posting the last 3 minidumps, scan the server for malware.
0
Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

 
LVL 10

Accepted Solution

by:
akhalighi earned 500 total points
ID: 34095489
- Get the dump or at least the message on BOD , it will be helpful . it's possible that a driver mismatch happens and causes a failure. BOD will give more information about the file that is involved.

- How do you update windows ? WSUS or Microsoft web site ? this time don't deploy all patches together ; apply secuity and critical updates ONLY. avoid deploying driver updates .. those ones are usually causing blue screens.

- a Hard disk check will be helpful ; try "chkdsk " before applying updates.
0
 
LVL 39

Expert Comment

by:ChiefIT
ID: 34109305
Updates will reboot the computer to complete the update process. Is this what you mean by a crash is the server reboots itself?
0
 
LVL 39

Expert Comment

by:ChiefIT
ID: 34109311
It sounds like you have a default domain policy for windows updates to install and reboot automatically.
0
 

Author Comment

by:VMdave
ID: 34167516
Chief IT no it is a BSOD it is not a normal reboot I am going to try the SFC/scannow this weekend.
0
 
LVL 88

Expert Comment

by:rindi
ID: 34168893
Why don't you zip the last 3 minidumps like we have asked, and attach them?
0

Featured Post

Salesforce Has Never Been Easier

Improve and reinforce salesforce training & adoption using WalkMe's digital adoption platform. Start saving on costly employee training by creating fast intuitive Walk-Thrus for Salesforce. Claim your Free Account Now

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

this article is a guided solution for most of the common server issues in server hardware tasks we are facing in our routine job works. the topics in the following article covered are, 1) dell hardware raidlevel (Perc) 2) adding HDD 3) how t…
This article provides a convenient collection of links to Microsoft provided Security Patches for operating systems that have reached their End of Life support cycle. Included operating systems covered by this article are Windows XP,  Windows Server…
Michael from AdRem Software explains how to view the most utilized and worst performing nodes in your network, by accessing the Top Charts view in NetCrunch network monitor (https://www.adremsoft.com/). Top Charts is a view in which you can set seve…
Do you want to know how to make a graph with Microsoft Access? First, create a query with the data for the chart. Then make a blank form and add a chart control. This video also shows how to change what data is displayed on the graph as well as form…

617 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question