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Server 2003 crashes every time we perform windows updates

Posted on 2010-11-09
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We have a windows 2003 sp2 server that is crashing every time we attempt to apply windows updates. It is functioning as a web server. there is nothing in the event log which is indicating why it crashes.
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Question by:VMdave
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by:BCipollone
ID: 34095189
Is it Blue Screening? Are you capturing memory dumps of the crashes?
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by:Darius Ghassem
ID: 34095235
Go to the command prompt run sfc /scannow
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by:rindi
ID: 34095308
Apart from zipping and posting the last 3 minidumps, scan the server for malware.
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akhalighi earned 500 total points
ID: 34095489
- Get the dump or at least the message on BOD , it will be helpful . it's possible that a driver mismatch happens and causes a failure. BOD will give more information about the file that is involved.

- How do you update windows ? WSUS or Microsoft web site ? this time don't deploy all patches together ; apply secuity and critical updates ONLY. avoid deploying driver updates .. those ones are usually causing blue screens.

- a Hard disk check will be helpful ; try "chkdsk " before applying updates.
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by:ChiefIT
ID: 34109305
Updates will reboot the computer to complete the update process. Is this what you mean by a crash is the server reboots itself?
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by:ChiefIT
ID: 34109311
It sounds like you have a default domain policy for windows updates to install and reboot automatically.
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by:VMdave
ID: 34167516
Chief IT no it is a BSOD it is not a normal reboot I am going to try the SFC/scannow this weekend.
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by:rindi
ID: 34168893
Why don't you zip the last 3 minidumps like we have asked, and attach them?
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PRTG Network Monitor: Intuitive Network Monitoring

Network Monitoring is essential to ensure that computer systems and network devices are running. Use PRTG to monitor LANs, servers, websites, applications and devices, bandwidth, virtual environments, remote systems, IoT, and many more. PRTG is easy to set up & use.

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