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Cannot setup alias/distribution group for Abuse@domain.com in SBS2008

Posted on 2010-11-09
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Last Modified: 2012-06-27
I need to setup two users to receive email sent to abuse@(domain).com.  It will not let me set up Abuse, it says the alias is in use.  All of the info I have been able to find online just says Abuse and Postmaster are reserved by the server.

Is there any way around this?  I have been unsuccessful searching for a work around so far.

Thanks!
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Question by:rwohleber
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by:EndureKona
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Well you can setup a transport rule...

Org Config --> Hub Tranport -->  Conditions, set to when the from address contains specific words...set to abuse@domain.com -->  Actions, select Copy the message to addresses -- select the two users here
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by:EndureKona
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Above is just an example...you can change up the condition
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Author Comment

by:rwohleber
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This will not work since I have to choose an existing user as a recipient, cannot set it as any address, unless I am overlooking something
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Author Comment

by:rwohleber
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This will not work since I have to choose an existing user as a recipient, cannot set it as any address, unless I am overlooking something
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Expert Comment

by:EndureKona
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Have you attempted this?   I believe any email that is addressed as Abuse@ that hits the hub server a copy will be send to the users you specified in the actions.
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Author Comment

by:rwohleber
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I tried.  Maybe I was doing it wrong but only way it would let me create a rule is to choose an existing user for it to be directed to.
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by:rwohleber
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I finally found where Abuse was assigned, removed it.

Created a new Dist. Group but its only accepting internal emails.  I have it set to access email from external addresses though.
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Accepted Solution

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rwohleber earned 0 total points
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It was being redirected by my mail server, nothing to do with the SBS.  So, issue resolved.

Anyone else reading this in the future, Abuse is assigned to a group called Postmaster and Abuse.  Unassigned the Abuse alias there, then created the distribution group with abuse as the alias.

Hope this helps others
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Author Closing Comment

by:rwohleber
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Found the answer myself
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