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Cannot setup alias/distribution group for Abuse@domain.com in SBS2008

I need to setup two users to receive email sent to abuse@(domain).com.  It will not let me set up Abuse, it says the alias is in use.  All of the info I have been able to find online just says Abuse and Postmaster are reserved by the server.

Is there any way around this?  I have been unsuccessful searching for a work around so far.

Thanks!
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rwohleber
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rwohleber
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1 Solution
 
Rick FeeMessaging Engineer - Disaster Recovery EngineerCommented:
Well you can setup a transport rule...

Org Config --> Hub Tranport -->  Conditions, set to when the from address contains specific words...set to abuse@domain.com -->  Actions, select Copy the message to addresses -- select the two users here
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Rick FeeMessaging Engineer - Disaster Recovery EngineerCommented:
Above is just an example...you can change up the condition
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rwohleberAuthor Commented:
This will not work since I have to choose an existing user as a recipient, cannot set it as any address, unless I am overlooking something
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rwohleberAuthor Commented:
This will not work since I have to choose an existing user as a recipient, cannot set it as any address, unless I am overlooking something
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Rick FeeMessaging Engineer - Disaster Recovery EngineerCommented:
Have you attempted this?   I believe any email that is addressed as Abuse@ that hits the hub server a copy will be send to the users you specified in the actions.
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rwohleberAuthor Commented:
I tried.  Maybe I was doing it wrong but only way it would let me create a rule is to choose an existing user for it to be directed to.
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rwohleberAuthor Commented:
I finally found where Abuse was assigned, removed it.

Created a new Dist. Group but its only accepting internal emails.  I have it set to access email from external addresses though.
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rwohleberAuthor Commented:
It was being redirected by my mail server, nothing to do with the SBS.  So, issue resolved.

Anyone else reading this in the future, Abuse is assigned to a group called Postmaster and Abuse.  Unassigned the Abuse alias there, then created the distribution group with abuse as the alias.

Hope this helps others
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rwohleberAuthor Commented:
Found the answer myself
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