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windows live mail 2011 scrolling

Posted on 2010-11-09
Medium Priority
Last Modified: 2012-05-10
I just upgraded windows live mail via windows update last week. now, the pane that shows the list of messages does not scroll down any more. in other words, when i have selected the lastr message in the list:

message3 <-- this one is highlighted as the selected message

then when message4 comes in, it is below the bottom of the pane, and i have to scroll down manually to see it. this means when i look at my email window, i cannot tell if i have new messages without switching to it and scrolling. it did not used to work this way.
Question by:rich_tanenbaum
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Expert Comment

ID: 34095537
rich_tanenbaum--Using the View tab from the Ribbon, in the middle you have four options, some marked "Pane".  Does switching to a new one (and switching back, if you want) help?
I have WLM 2011 set to alert me via sound and the Notification Area (formerly System Tray) icon when I have new mail.  The new mail appears in the message list at the top, but indeed the list does not automatically scroll up to show me that new mail.  I have to scroll manually if I have not left the scroll bar at the top after last use.

Author Comment

ID: 34114197
As your own experience indicates, that doesn't change anything. We both have to scroll. I can't have sound turned on, what I have always had, and no longer do, is the ability to look at the window and immediately see if there's anything new.
LVL 50

Expert Comment

ID: 34115463
rich_tanenbaum--Of course you should wait a few days to see if anyone has a fix.  
But maybe what I have done is confirm that the scrolling does not take place automatically.
And as far as knowing whether there is new mail, "I have WLM 2011 set to alert me via sound and the Notification Area (formerly System Tray) icon when I have new mail."  So the Notification Tray icon will tell you.
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LVL 50

Expert Comment

ID: 34116407
rich_tanenbaum--At the top of the left panel in WLM2011 there is the heading "Quick Views".  If you click on Unread EMail (right under Quick Views) and then close WLM2011, the next time you open WLM2011 it will open showing only Unread Mail.  That, of course will mainly be New Mail.  Will WLM scroll up to the most recent Unread EMail?  I do not know, since I do not have enough unread mail to test it.

Accepted Solution

rich_tanenbaum earned 0 total points
ID: 34207308
None of those works.

Here's what does work, courtesy of my co-worker: sort the mail so the newest is on top instead of on bottom.

Author Comment

ID: 34207319
Why am I being asdked over and over again for comments?

Author Closing Comment

ID: 34228725
I am only adding this so that others who search on here for a solution will find it.

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