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How do I fix  "Spooler SubSystem App has encountered a problem and needs to close".

Posted on 2010-11-09
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Last Modified: 2012-05-10
Spooler SubSystem App has encountered a problem and needs to close.  We are sorry for the inconvenience.
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Question by:rcschroeder
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by:BCipollone
ID: 34096482
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by:Erk333
ID: 34096538
also .....it could be caused by old printer driver files conflicting with a new install.....which seems to happen more often than not with HP printers.......(for example : if u find a hpzimn12.dll  on the PC then delete and new installs show run)
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by:BCipollone
ID: 34705347
Is the problem resolved?
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rcschroeder earned 0 total points
ID: 34708464
It was never really resolved properly. The workaround was to use a different driver (one not for this printer, but one that worked, as the "right" driver did not)
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by:BCipollone
ID: 35169314
If it's the HP1022 on windows 7 I'd love to hear what driver you used. We have had compatibility issues with a lot of HP printers and windows 7.

The problem is obviously the driver then. Can you close this ticket? Thanks :)
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Author Closing Comment

by:rcschroeder
ID: 35422357
I used winprt driver. But you loose printer features when doing this
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