rdwolf
asked on
Windows XP Blue Screen Question BAD_SYSTEM_CONFIG_INFO
I have a Dell Laptop (couple years old) that has Windows XP Pro installed on it.
The Laptop is now doing a "Blue Screen" when started up.
The Laptop boots past BIOS into "Windows did not start successfully" screen with options:
Safe mode
Safe mode with networking
Safe mode with command prompt
Last know config...
I have tried all above and they result in Blue screen.
The Blue Screen says:
BAD_SYSTEM_CONFIG_INFO
Tech info:
** STOP: 0x00000074 (0x00000003, 0x00000002, 0x80087000, 0xc000014c)
What is the best way to fix this issue?
I could take out the hard drive and connect to USB to SATA harness to see Laptop HDD drive as a local drive and examine the boot files etc. but I am not sure what to look for and fix..
Also, I could put in a Windows XP Pro disk and do the repair option etc. but not sure how to do this method (what options to pick) etc.. I know there is a way to put in all the standard XP Pro boot files but do not know the best way and steps to do.
Other mehtod to fix etc..
Thanks
The Laptop is now doing a "Blue Screen" when started up.
The Laptop boots past BIOS into "Windows did not start successfully" screen with options:
Safe mode
Safe mode with networking
Safe mode with command prompt
Last know config...
I have tried all above and they result in Blue screen.
The Blue Screen says:
BAD_SYSTEM_CONFIG_INFO
Tech info:
** STOP: 0x00000074 (0x00000003, 0x00000002, 0x80087000, 0xc000014c)
What is the best way to fix this issue?
I could take out the hard drive and connect to USB to SATA harness to see Laptop HDD drive as a local drive and examine the boot files etc. but I am not sure what to look for and fix..
Also, I could put in a Windows XP Pro disk and do the repair option etc. but not sure how to do this method (what options to pick) etc.. I know there is a way to put in all the standard XP Pro boot files but do not know the best way and steps to do.
Other mehtod to fix etc..
Thanks
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ASKER
Ran the built in Dell Diags and it found the Hard Drive was bad. Replaced the HDD and it now works fine.
Thanks for help. The RAM test got me doing the Dell tests etc..
Thanks for help. The RAM test got me doing the Dell tests etc..
Make sure you have got a backup anyway. You can also image the disk from a linux boot disk such as UBCD as a precaution