HP LaserJet - Can't install scanner feature
Posted on 2010-11-09
I've got a laserjet p3015 that I reinstalled just the printer driver to after a recent reformat.
However now I realized I don't have the scanner software.
I went back to HP's website and downloaded the "HP LaserJet 3015/3020/3030/3380 PCL5e AIO Plug and Play Scan/Print Driver Solution" software and went to install, but it's not adding any scan software.
Now I'm wondering if it's a problem with the printer connection (USB)? However I can print fine.
The Printer works and the driver it's using is "HP Universal Printing PCL 5".
The "PORT" of the printer is "DOT4_001" which seems odd.
In the Hardware Device Manager, the printer appears to be listed as IEEE 1284.4 compatible printer and DOT4 USB Printing Support.
Perhaps this is why scanner's not showing up?