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Ctrl+Click changes Word 2007 window size

Posted on 2010-11-09
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Last Modified: 2013-11-29
When a user brings Word 2007 to one half of the monitor by ticking it to the side of the screen, and then uses CTRL-Click inside of a TOC (to follow hyperlink to location inside the document), the Word window resizes to its former size.  

This is very annoying especially when the Word window suddenly extends off the end of the screen - i.e., the entire document window is no longer visible, but only part of it.

NOTE: Environment is Win7 64bit.
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Question by:dlhumphrey
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6 Comments
 
LVL 22

Expert Comment

by:senad
ID: 34099494
Maybe trivial,but ...are you sure the mouse cursor is directly over the hyperlink and the cursor has changed to hand?
Otherwise you could just disable CTRL-Click and have the h-links live.
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Author Comment

by:dlhumphrey
ID: 34103407
<<are you sure the mouse cursor is directly over the hyperlink and the cursor has changed to hand?>> Yes
<<you could just disable CTRL-Click and have the h-links live.>> Behavior is repeatable on multiple machines.  Don't want to implement a workaround for 2500 users that is in fact an awkward modification of standard expected behavior.
Core question here:  What is hijacking Ctrl-Click away from Word?

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LVL 51

Expert Comment

by:Netman66
ID: 34418884
My bets are on Snap functionality.

On a test machine (your own?), open Control Panel.
Select Ease of Access center.
Select the link, "Make the mouse easier to use".
Uncheck the box under Make it Easier to Manage Windows for "Prevent Windows from being automatically arranged when moved to the edge of the screen".
Close out of the applet.

Try to repro your issue again.

Advise.
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Author Comment

by:dlhumphrey
ID: 34431242
The suggested option is unchecked in our environment.

A colleague has pursued this with MS, who have told us now that this is just the way Word 2007 behaves.
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Accepted Solution

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ee_auto earned 0 total points
ID: 34699867
Question PAQ'd and stored in the solution database.
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