dlhumphrey
asked on
Ctrl+Click changes Word 2007 window size
When a user brings Word 2007 to one half of the monitor by ticking it to the side of the screen, and then uses CTRL-Click inside of a TOC (to follow hyperlink to location inside the document), the Word window resizes to its former size.
This is very annoying especially when the Word window suddenly extends off the end of the screen - i.e., the entire document window is no longer visible, but only part of it.
NOTE: Environment is Win7 64bit.
This is very annoying especially when the Word window suddenly extends off the end of the screen - i.e., the entire document window is no longer visible, but only part of it.
NOTE: Environment is Win7 64bit.
ASKER
<<are you sure the mouse cursor is directly over the hyperlink and the cursor has changed to hand?>> Yes
<<you could just disable CTRL-Click and have the h-links live.>> Behavior is repeatable on multiple machines. Don't want to implement a workaround for 2500 users that is in fact an awkward modification of standard expected behavior.
Core question here: What is hijacking Ctrl-Click away from Word?
<<you could just disable CTRL-Click and have the h-links live.>> Behavior is repeatable on multiple machines. Don't want to implement a workaround for 2500 users that is in fact an awkward modification of standard expected behavior.
Core question here: What is hijacking Ctrl-Click away from Word?
My bets are on Snap functionality.
On a test machine (your own?), open Control Panel.
Select Ease of Access center.
Select the link, "Make the mouse easier to use".
Uncheck the box under Make it Easier to Manage Windows for "Prevent Windows from being automatically arranged when moved to the edge of the screen".
Close out of the applet.
Try to repro your issue again.
Advise.
On a test machine (your own?), open Control Panel.
Select Ease of Access center.
Select the link, "Make the mouse easier to use".
Uncheck the box under Make it Easier to Manage Windows for "Prevent Windows from being automatically arranged when moved to the edge of the screen".
Close out of the applet.
Try to repro your issue again.
Advise.
ASKER
The suggested option is unchecked in our environment.
A colleague has pursued this with MS, who have told us now that this is just the way Word 2007 behaves.
A colleague has pursued this with MS, who have told us now that this is just the way Word 2007 behaves.
ASKER CERTIFIED SOLUTION
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Otherwise you could just disable CTRL-Click and have the h-links live.