• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 733
  • Last Modified:

do I have to have a BESadmin account?

I just downloaded the latest BES express. After the install I of course can't get the device to activate with the user I just added. I'm getting the incomplete delegation user information message in the log.

Apologies if this is a dumb question, but should I have a BESADMIN user account somewhere in this mix?

ANy ideas please?  thanks
1 Solution
Yes, you need a BESAdmin account used to install BESX.  The directions are all but identical.  Are you using BES w/ MS Exchange?

From this site pick your version of Exchange and it will explain how to configure the BESAdmin account.

Stelian StanNetwork AdministratorCommented:
BESadmin account does not need any mailbox but rather the proper rights in AD / Exchange.

Check out this article http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02276&sliceId=SAL_Public&dialogID=98281438&stateId=0%200%2098275761 (Assigning permissions for the BlackBerry Enterprise Server service account).

Ehab SalemIT ManagerCommented:
BESAdmin does need a mailbox as per the installation instructions.
Free tool for managing users' photos in Office 365

Easily upload multiple users’ photos to Office 365. Manage them with an intuitive GUI and use handy built-in cropping and resizing options. Link photos with users based on Azure AD attributes. Free tool!

Ehab SalemIT ManagerCommented:
Check this training, it's very useful, only they did not mention that you have to install Exchange System Manager BEFORE installing BES.

dgrendaAuthor Commented:
I used the "Administrator" account to install BESX. I'm asking if I need a user specifically called "BESADMIN". The BESX seemed to install fine and is working, but in other installations of BES I have seen there is always a specific user account called BESADMIN.

Is the "administrator" account enough?

This is BESX on SBS2003 with Exchange 2003
dgrendaAuthor Commented:
Thank you to all.
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Easily manage email signatures in Office 365

Managing email signatures in Office 365 can be a challenging task if you don't have the right tool. CodeTwo Email Signatures for Office 365 will help you implement a unified email signature look, no matter what email client is used by users. Test it for free!

Tackle projects and never again get stuck behind a technical roadblock.
Join Now