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do I have to have a BESadmin account?

I just downloaded the latest BES express. After the install I of course can't get the device to activate with the user I just added. I'm getting the incomplete delegation user information message in the log.

Apologies if this is a dumb question, but should I have a BESADMIN user account somewhere in this mix?

ANy ideas please? thanks

getzie

Yes, you need a BESAdmin account used to install BESX. The directions are all but identical. Are you using BES w/ MS Exchange?

From this site pick your version of Exchange and it will explain how to configure the BESAdmin account.
http://docs.blackberry.com/en/admin/deliverables/18778/Preinstallation_tasks_501791_11.jsp

Stelian Stan

BESadmin account does not need any mailbox but rather the proper rights in AD / Exchange.

Check out this article http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02276&sliceId=SAL_Public&dialogID=98281438&stateId=0%200%2098275761 (Assigning permissions for the BlackBerry Enterprise Server service account).

Ehab Salem

BESAdmin does need a mailbox as per the installation instructions.

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Ehab Salem

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dgrenda

ASKER

I used the "Administrator" account to install BESX. I'm asking if I need a user specifically called "BESADMIN". The BESX seemed to install fine and is working, but in other installations of BES I have seen there is always a specific user account called BESADMIN.

Is the "administrator" account enough?

This is BESX on SBS2003 with Exchange 2003

dgrenda

ASKER

Thank you to all.