Go Premium for a chance to win a PS4. Enter to Win

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 731
  • Last Modified:

do I have to have a BESadmin account?

I just downloaded the latest BES express. After the install I of course can't get the device to activate with the user I just added. I'm getting the incomplete delegation user information message in the log.

Apologies if this is a dumb question, but should I have a BESADMIN user account somewhere in this mix?

ANy ideas please?  thanks
0
dgrenda
Asked:
dgrenda
1 Solution
 
getzieCommented:
Yes, you need a BESAdmin account used to install BESX.  The directions are all but identical.  Are you using BES w/ MS Exchange?

From this site pick your version of Exchange and it will explain how to configure the BESAdmin account.
http://docs.blackberry.com/en/admin/deliverables/18778/Preinstallation_tasks_501791_11.jsp

0
 
Stelian StanCommented:
BESadmin account does not need any mailbox but rather the proper rights in AD / Exchange.

Check out this article http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02276&sliceId=SAL_Public&dialogID=98281438&stateId=0%200%2098275761 (Assigning permissions for the BlackBerry Enterprise Server service account).

0
 
Ehab SalemCommented:
BESAdmin does need a mailbox as per the installation instructions.
0
Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

 
Ehab SalemCommented:
Check this training, it's very useful, only they did not mention that you have to install Exchange System Manager BEFORE installing BES.

https://www.blackberry.com/blackberrytraining/web/_content/indexExternal.html?cc=3731382d30323036335f42455358496e7374616c6c&cx=3230393930313031&cl=656e&cg=636f6e6669675f6c6f76655f707572706c652e786d6c
0
 
dgrendaAuthor Commented:
I used the "Administrator" account to install BESX. I'm asking if I need a user specifically called "BESADMIN". The BESX seemed to install fine and is working, but in other installations of BES I have seen there is always a specific user account called BESADMIN.

Is the "administrator" account enough?

This is BESX on SBS2003 with Exchange 2003
0
 
dgrendaAuthor Commented:
Thank you to all.
0

Featured Post

Veeam Disaster Recovery in Microsoft Azure

Veeam PN for Microsoft Azure is a FREE solution designed to simplify and automate the setup of a DR site in Microsoft Azure using lightweight software-defined networking. It reduces the complexity of VPN deployments and is designed for businesses of ALL sizes.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now