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Performance metrics measurable in ICT for a CIO.

Hi,

Performance metrics measurable in ICT for a CIO.

I know the question is lame.

But wanted to know whats the measurable metrics in IT team that a CIO would be interested.

regards
Raja
0
bsharath
Asked:
bsharath
1 Solution
 
x3manCommented:
If we are talking about evaluating the team's performance then I would expect the CIO to be interested in knowing if any Service Level Agreements that are in place are being met. Presuming that they are in place? Have a look at wikipedia description of SLA's: http://en.wikipedia.org/wiki/Service_level_agreement (this has a section on common metrics).
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bsharathAuthor Commented:
Thanks sorry for the delay
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