troubleshooting Question

OCS 2007 Presence not appear in SharePoint 2010

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nbctcp asked on
Microsoft SharePoint
8 Comments1 Solution1891 ViewsLast Modified:
VM INSTANCE:
1. AD in Win2K3
2. Exchange 2007
3. OCS 2007 R2
4. SharePoint 2007
5. SharePoint 2010
6. XP SP3+Office 2007+OCS Client

PROBLEM:
1. presence icon appear when user in XPSP3 connect to their website in SharePoint 2007 but not when they connect in SharePoint 2010 user website

STEPS TAKEN:
WHEN USER CONNECT TO SHAREPOINT 2007
-user xp has office 2007 outlook installed
-user login to their xp using user domain a/c
-auto login to OCS client 2007
-user launch IE to their sharepoint user site in SharePoint 2007
-user open colleague tracker
they can see their colleague presence

WHEN USER CONNECT TO SHAREPOINT 2010
-user xp has office 2007 outlook installed
-user login to their xp using user domain a/c
-auto login to OCS client 2007
-user launch IE to their sharepoint user site in SharePoint 2010
-user go to Colleague but only see user name without presence

QUESTIONS:
-should I use AD Win2008, SharePoint 2010, OCS 2010 (Lync), Office 2010, Exchange 2010
instead of
Ad Win2003, SharePoint 2007, OCS 2007R2, Office 2007, Exchange 2007

How to solve the problem
thanks

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ASKER CERTIFIED SOLUTION
nbctcp

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